Video Recording

What You Don’t Know is Holding You Back: The Case for Professional Development (at any stage)

In this energizing session, Nicole R. Smith, CVA—Executive Director of AL!VE—makes a compelling case for prioritizing professional development, no matter your career stage. From uncovering hidden knowledge gaps to building a personalized growth plan, Nicole shares practical insights to help volunteer engagement professionals take confident steps forward in their careers.

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Key Takeaways from “What You Don’t Know is Holding You Back: The Case for Professional Development (at any stage)”

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Tackling Common Volunteer Challenges

August 20, 2025
11:00am - 11:30am Mountain Daylight Time (MDT) / 1:00pm – 1:30pm Eastern Daylight Time (EDT)

Brought to you by Better Impact and Double the Donation. Learn how corporate programs like grants and VTO can support volunteer recruitment and retention.

Hosted by: Houston Goodwin and Madison Jones | REGISTER NOW

The Journey from Program to Strategy: Organizationally and Professionally

September 3, 2025
11:00am - 12:00pm MDT Mountain Daylight Time (MDT) / 1:00pm – 2:00pm Eastern Daylight Time (EDT)

Discover how volunteer engagement can evolve from a standalone program into a strategic driver for your organization. Hear from sector leaders who’ve led meaningful change and gain actionable insights to elevate both your impact and your role.

Presented by: Beth Steinhorn, Sarah Sukhram, CVA and Wendy Johnson, MPA, CVA | REGISTER NOW

From Volunteer Coordinator to Head of Engagement: Lessons Learned Along the Way

September 10, 2025
3:00pm - 4:00pm British Summer Time (BST) / 10:00am - 11:00am Eastern Daylight Time (EDT)

Explore the career journey of an experienced volunteer leader and gain practical strategies to elevate your own programs. Ideal for anyone seeking inspiration, fresh ideas, and real-world solutions to common volunteer management challenges.

Presented by: Simon Tootell | Moderated by: Rob Jackson | REGISTER NOW

3 min read

What You Don't Know Is Holding You Back

Aug 6, 2025 by Nicole R. Smith

Are you where you want to be in your career? Do you have the position you would like at your current organization? Does...

3 min read

Book Bites July 2025: Raving Fans – A Revolutionary Approach to Customer Service

Jul 30, 2025 by Nicole R. Smith

This Month's Selection: Raving Fans – A Revolutionary Approach to Customer Service By Ken Blanchard and Sheldon Bowles...

3 min read

Starting the Conversation about Investing in Volunteer Engagement

Jul 23, 2025 by Beth Steinhorn, President, VQ Volunteer Strategies

There’s a widespread myth that, in my experience, is the root of many of our sector’s biggest challenges. Far too many...

Dive Deeper Into Better Impact’s Platform

Curious about how Better Impact can simplify your volunteer management and improve the volunteer experience? From scheduling and communication to engagement and reporting, our platform is designed to support both your team and your volunteers.

Contact us to explore the features, benefits, and how volunteers interact with the software.

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