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About Us

We help purpose-driven organizations thrive

To transform volunteer strategies, enabling organizations and volunteers to achieve their fullest potential in creating meaningful, lasting change.

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Who We Are & What We Do

At Better Impact, we believe deeply in the transformative power of volunteerism. Our mission is clear: to unlock the full potential of volunteer efforts around the globe.

With our innovative software and strategic resources, we equip volunteer managers and organizations with the tools needed not just to manage volunteers—but to maximize their impact.

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What We Stand For

Our values guide how we work, grow, and support the people who rely on us.
They’re more than words — they’re how we show up every day.

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Volunteers First

Volunteers are the heartbeat of every community effort, and we place them at the core of every decision we make.

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Do What’s Right

Integrity, honesty, and transparency guide our every action.

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Raise The Bar

We are committed to excellence and continuous innovation to enhance volunteer engagement.

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Embrace the Mess

Challenges fuel our creativity; we confidently navigate complexity and ambiguity.

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We've Got Your Back

We stand with and support our partners, ensuring they feel empowered and valued.

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Here to Help

Our team is dedicated to assisting and collaborating with you at every stage of your volunteer journey.

Volunteer Management Software

Strategic Leadership for a Stronger Volunteer Sector

Led by our CEO, Houston Goodwin, and President, Tim Sarazen, Better Impact is dedicated to growing alongside our partners in the volunteer industry. Together, we're building a future where volunteerism isn't just managed—it's strategically amplified.

Join us as we continue to redefine what's possible in volunteer management.

20+

Countries Served

500M+

Volunteer Hours logged

2M+

Volunteers Managed

Meet the People Behind Better Impact

We’re a team of passionate professionals driven by purpose and collaboration. Every day, we work to support those who make a difference in their communities.

Adeyinka Jegede - Compliance and System Specialist
Adeyinka Jegede

Compliance and System Specialist

Andy Fryar - Support
Andy Fryar

Support

Amy Weiner - Software Sales Advisor
Amy Weiner

Software Sales Advisor

Brandi - Sales Manager
Brandi Zoskey

Sales Manager

Cam Segger - Software Sales Advisor
Cam Segger

Software Sales Advisor

Christina Mychajliw - Member Implementation Manager
Christina Mychajliw

Member Implementation Manager

Dan Plaskon - VP Tech
Dan Plaskon

VP Tech

Dan Sheet - Digital Marketer
Dan Sheets

Digital Marketer

Diana Pantchev - Marketing Manager
Diana Pantchev

Marketing Manager

Didier Stobart - Software Sales Advisor
Didier Stobart

Software Sales Advisor

Houston Goodwin - CEO-1
Houston Goodwin

CEO

Janae Court - Member Implementation Advisor
Janae Court

Member Implementation Advisor

Jose Batista - Accounting
Jose Batista

Accounting

Josie Connell - Member Success Advocate Lead
Josie Connell

Member Success Advocate Lead

Karen Goulet - Community Success Advocate Lead
Karen Goulet

Community Success Advocate Lead

Kim Cheers - Member Support Agent
Kim Cheers

Member Support Agent

Livia Silva - Member Support Agent
Livia Silva

Member Support Agent

Micah Roberts - Software Sales Advisor
Micah Roberts

Software Sales Advisor

Patricia Vandermeer - Lead Front End Developer
Patricia Vandermeer

Lead Front End Developer

Patrick McQuay - Front End Developer
Patrick McQuay

Front End Developer

Paula Avila - Marketing Coordinator
Paula Avila

Marketing Coordinator

Pete Moody - Member Support Manager
Pete Moody

Member Support Manager

Rob Bonesteel - Head, The Care Team
Rob Bonesteel

Head, The Care Team

Sara Anastácio - Member Support Team
Sara Anastácio

Member Support Team

Scott Benson - Director Of Growth
Scott Benson

Director Of Growth

Sharr Cairns - Executive Assistant
Sharr Cairns

Executive Assistant

Thomas Brindle - Member Implementation Advisor
Thomas Brindle

Member Implementation Advisor

Tim Sarazen - President
Tim Sarazen

President

Tony Goodrow - Founder
Tony Goodrow

Founder

Yifan Yang - Accounting
Yifan Yang

Accounting

Join the Team That’s Making a Difference

At Better Impact, you’ll do meaningful work, grow alongside passionate people, and help build tools that support communities worldwide.

Our Partners in Impact

We’re proud to collaborate with a diverse network of consulting firms, associations, and corporate allies who share our commitment to strengthening volunteerism around the world.

Better Impact Newsroom

Stay up to date with the latest announcements, insights, and leadership messages from Better Impact.

Volunteer Management Software Company, Better Impact, announces...

The Brydon Group has joined forces with software executives Houston Goodwin and Timothy Sarazen,..

Looking Ahead, Together

As we head into an exciting new chapter at Better Impact, I want to take a moment to share a few thoughts — about...

Volunteer Management Software Company, Better Impact, announces...

The Brydon Group has joined forces with software executives Houston Goodwin and Timothy Sarazen,..

Looking Ahead, Together

As we head into an exciting new chapter at Better Impact, I want to take a moment to share a few thoughts — about...