About Us
We help purpose-driven organizations thrive
To transform volunteer strategies, enabling organizations and volunteers to achieve their fullest potential in creating meaningful, lasting change.
Who We Are & What We Do
At Better Impact, we believe deeply in the transformative power of volunteerism. Our mission is clear: to unlock the full potential of volunteer efforts around the globe.
With our innovative software and strategic resources, we equip volunteer managers and organizations with the tools needed not just to manage volunteers—but to maximize their impact.
What We Stand For
Our values guide how we work, grow, and support the people who rely on us.
They’re more than words — they’re how we show up every day.
Volunteers First
Volunteers are the heartbeat of every community effort, and we place them at the core of every decision we make.
Do What’s Right
Integrity, honesty, and transparency guide our every action.
Raise The Bar
We are committed to excellence and continuous innovation to enhance volunteer engagement.
Embrace the Mess
Challenges fuel our creativity; we confidently navigate complexity and ambiguity.
We've Got Your Back
We stand with and support our partners, ensuring they feel empowered and valued.
Here to Help
Our team is dedicated to assisting and collaborating with you at every stage of your volunteer journey.
Strategic Leadership for a Stronger Volunteer Sector
Led by our CEO, Houston Goodwin, and President, Tim Sarazen, Better Impact is dedicated to growing alongside our partners in the volunteer industry. Together, we're building a future where volunteerism isn't just managed—it's strategically amplified.
Join us as we continue to redefine what's possible in volunteer management.
20+
Countries Served
500M+
Volunteer Hours logged
2M+
Volunteers Managed
Meet the People Behind Better Impact
We’re a team of passionate professionals driven by purpose and collaboration. Every day, we work to support those who make a difference in their communities.
Houston Goodwin
CEO
Jose Batista
Accounting
Josie Connell
Member Success Advocate Lead
Karen Goulet
Community Success Advocate Lead
Adeyinka Jegede
Compliance and System Specialist
Amy Weiner
Software Sales Advisor
Andy Fryar
Support
Brandi Zoskey
Sales Manager
Cam Segger
Software Sales Advisor
Christina Mychajliw
Member Implementation Manager
Dan Plaskon
VP Tech
Dan Sheets
Digital Marketer
Diana Pantchev
Marketing Manager
Didier Stobart
Software Sales Advisor
Janae Court
Member Implementation Advisor
Kim Cheers
Member Support Agent
Livia Silva
Member Support Agent
Micah Roberts
Software Sales Advisor
Patricia Vandermeer
Lead Front End Developer
Patrick McQuay
Front End Developer
Paula Avila
Marketing Coordinator
Pete Moody
Member Support Manager
Rob Bonesteel
Head, The Care Team
Sara Anastácio
Member Support Team
Scott Benson
Director Of Growth
Sharr Cairns
Executive Assistant
Thomas Brindle
Member Implementation Advisor
Tim Sarazen
President
Tony Goodrow
Founder
Yifan Yang
Accounting
Our Partners in Impact
We’re proud to collaborate with a diverse network of consulting firms, associations, and corporate allies who share our commitment to strengthening volunteerism around the world.
Better Impact Newsroom
Stay up to date with the latest announcements, insights, and leadership messages from Better Impact.
Volunteer Management Software Company, Better Impact, announces...
The Brydon Group has joined forces with software executives Houston Goodwin and Timothy Sarazen,..
Looking Ahead, Together
As we head into an exciting new chapter at Better Impact, I want to take a moment to share a few thoughts — about...
Volunteer Management Software Company, Better Impact, announces...
The Brydon Group has joined forces with software executives Houston Goodwin and Timothy Sarazen,..
Looking Ahead, Together
As we head into an exciting new chapter at Better Impact, I want to take a moment to share a few thoughts — about...