Arts & Culture
Volunteer Management Software for the Arts
Built for: museums, galleries, theaters, historic sites, libraries, festivals, and cultural centers.
From gallery openings to curtain calls, arts and culture organizations depend on smooth coordination behind the scenes. Volunteer Impact helps keep tours, ushering, and events running on time, so every visitor experience feels polished and welcoming.
24x5 human support 99.997% software uptime 
How Volunteer Impact Benefits Arts & Culture Organizations
Arts and culture organizations rely on volunteers across events, guest services, programs, and behind the scenes work. Volunteer Impact streamlines your process from recruitment to retention, so you can staff peak days with confidence and deliver a consistent visitor experience.
Recruit faster
Online applications routed to the right coordinator by program, venue, or role.
Schedule without chaos
Self-signup plus automated reminders for events, exhibit openings, and peak weekends.
Train and certify
Track role readiness for docents, gallery guides, ushers, and education volunteers.
Communicate precisely
Message by role, shift, venue, or program so you avoid blasting everyone.
Track hours automatically
Clean, accurate records for reporting, recognition, and grant or board updates.
Report impact
Volunteer hours by exhibition, program, tour, or event so you can show value clearly.
Stop Drowning in Spreadsheets
Your time should go toward exhibitions and programs, not chasing contact info or building schedules by hand. Volunteer Impact automates registration, scheduling, and hour tracking so you can stop copying data between files and start focusing on your mission.
At the Natural History Museum, moving from spreadsheets to Volunteer Impact saved 2,184 staff hours per year, freeing time for volunteer engagement and program development.
Recruit Volunteers Who Actually Care About Your Mission
The right volunteers are more likely to apply when it is easy to get started. Volunteer Impact lets people browse opportunities, see expectations, and apply online without waiting for an email reply.
Custom application forms route submissions automatically, so strong candidates never get lost in your inbox.
Train Docents, Guides, and Ushers Without the Chaos
Docents, tour guides, and ushers need role-specific training and up-to-date certifications. Managing that with email chains and paper checklists makes it hard to know who is actually ready to serve.
Volunteer Impact lets you create training modules, track completions, and set renewal reminders in one place so you can quickly see who is cleared for their first shift.
Multnomah County Library saved 1,112 staff hours per year after moving training and tracking into Volunteer Impact. With that time back, their team focused on improving training instead of maintaining workarounds.
Handle Opening Nights and Special Events Without the Panic
Opening receptions, performances, and festivals create scheduling spikes that break manual systems. Volunteer Impact lets volunteers self-select shifts, sends automated reminders, and shows you coverage at a glance so last-minute gaps are easier to fill.
The Auckland Project used Volunteer Impact to coordinate more than 1,000 volunteers for a large-scale live performance, replacing paper rotas with real-time scheduling and communication.
Read the case study.
Trusted by Volunteer Leaders Everywhere
Hear how organizations like yours use Better Impact Volunteer Management Software to simplify operations, build stronger teams, and create lasting impact.
Darbi Glassburn
Director of Palliative Care
We sought an easy-to-implement software solution while prioritizing user-friendliness for our staff. Volunteer and Client Impact have been a game changer for our organization.
Liza Dyer, CVA
Volunteer Engagement Specialist
Volunteer Impact has really become an essential tool in our toolbox for engaging volunteers and engaging community members.
Kelly Furnas
Chief Operating Officer
Change can be hard for some, but having a good tech partner helps. Better Impact provides the support needed to have a smooth transition.
Send Updates That Actually Get Read
When plans change, you need to reach the right people fast. Volunteer Impact lets you message volunteers by role, shift, or interest area, so updates go only to those who need them.
Email and text notifications reduce confusion without flooding everyone’s inbox.
Know Who's Doing What, When
When volunteers serve in many roles, clarity matters. Volunteer Impact shows who is trained, available, and active, all in one view.
You can quickly spot who is ready for more responsibility and who may need re-engagement.
Make Decisions Based on Real Data, Not Guesswork
Volunteer Impact tracks hours and activity automatically, then turns that information into usable reports.
Share clear impact metrics with boards, funders, and partners without spending hours rebuilding spreadsheets.
Ready to simplify your volunteer program?
Fill out the short form below to see how Volunteer Impact helps museums, theaters, galleries, and cultural organizations streamline scheduling, training, and communication, while making it easier to report on volunteer hours and program impact.
Get in touch
800-844-1545
sales@betterimpact.com
Better Impact USA Inc. 231 S
LaSalle Street Ste 2100 Chicago, IL 60604
Better Impact USA Inc. 17 E.
Monroe St. #210 Chicago, IL. 60603