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The Auckland Project's Success with Adopting Volunteer Impact VMS

The Auckland Project saved a significant amount of time improved volunteer engagement-1

Industry

Nonprofit/Charity

Challenge

The Auckland Project faced inefficiencies, human error, and data inaccuracies due to their reliance on spreadsheets, email, and paper-based application forms for managing volunteers. These manual processes were time-consuming and prone to errors, making volunteer management a cumbersome task.

Results

After switching to Volunteer Impact, The Auckland Project saved a significant amount of time, improved volunteer engagement, enhanced data security, and increased their capacity to manage and support a larger number of volunteers effectively. The software has proven to be incredibly beneficial in terms of operational efficiency and community engagement.

Key Product

Volunteer Impact

1,180
Hours saved per year
£25,528
Value of staff time saved
1,601%
Return on investment

Our old system [spreadsheets] was a nightmare, and it was taking up lots of people's time. There were lots of reasons to look for something different.

Michele Armstrong

Head of Volunteering at The Auckland Project

When we required a trial extension, Better Impact was incredibly accommodating, granting us the extra time we needed to evaluate Volunteer Impact. That level of support proved to be very helpful.

Michele Armstrong

Head of Volunteering at The Auckland Project

Volunteer Impact has made a tremendous impact in terms of saved time. It also offers diverse ways of supporting volunteers, allowing us to handle a larger number of volunteers and be flexible with the ones we have.

Michele Armstrong

Head of Volunteering at The Auckland Project

The Auckland Project is a regeneration charity in Bishop Auckland County Durham UK dedicated to using art heritage and culture to fuel longterm change It encompasses heritage attractions galleries gardens and parkl

About The Auckland Project

The Auckland Project is a regeneration charity in Bishop Auckland, County Durham, UK, dedicated to using art, heritage, and culture to fuel long-term change. It encompasses heritage attractions, galleries, gardens, and parkland, aiming to establish the town as a flourishing heritage visitor destination.

The Challenge

The Auckland Project, a regeneration charity in Bishop Auckland, County Durham, UK, was struggling with inefficient volunteer management processes. Their reliance on spreadsheets, email, and paper-based application forms led to human error, data inaccuracies, and substantial time wastage. The old system was described as a 'nightmare' and was taking up a lot of people's time, making it clear that a new solution was necessary.

The Solution

The Auckland Project discovered Volunteer Impact VMS by Better Impact. The decision to switch was influenced by the need for a more efficient, accurate, and user-friendly system. Michele Armstrong, Head of Volunteering at The Auckland Project, noted the ease of transition and the exceptional support from Better Impact, including a trial extension. She emphasized that Volunteer Impact offered diverse ways of supporting volunteers, allowing the organization to handle a larger number of volunteers and be flexible with existing ones.

The Results

Since implementing Volunteer Impact, The Auckland Project has seen remarkable improvements. They saved 1,180 hours per year, translating to a staff time value of £25,528. The return on investment for the new software was an impressive 1,601%. Michele Armstrong highlighted the tremendous impact in terms of saved time and the enhanced ability to support volunteers. The Auckland Project can now manage their volunteer workforce more effectively, ensuring greater community engagement and operational efficiency.

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