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For Member Management

Member Impact:
All-in-One Membership
Management Software

Reduce administrative workload and strengthen engagement with your members through every stage of their involvement. Member Impact from Better Impact helps streamline communication, data management, and reporting — all in one intuitive platform.

Trusted by 25,000+ Organizations
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Member Management Software

Dive Deeper Into Better Impact’s Platform

Curious about how Better Impact can simplify your member management and strengthen member engagement? From applications and communication to reporting and ongoing support, our platform is designed to help your team build meaningful connections with your members.

Contact us to explore the features, benefits, and how members interact with the software.

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Member Impact Key Features

Leave behind spreadsheets and outdated membership tools! Member Impact gives you everything you need to manage member relationships efficiently and effectively — all in one centralized platform.

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Secure Member Database

Create detailed member profiles with custom fields and photos. Easily search, manage, and trust our ISO-certified, encrypted solution to keep member data safe.

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Online Member Applications

Build custom application forms, post them on your website, and automatically capture applicant information directly into your system — no manual entry required.

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Search for Members

Find member profiles from any screenSearch based on any information stored in the member profileSave search queries and add links to them on your main page dashboardInclude relevant date ranges in saved searches (e.g. last month)

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Track and Report

Produce reports on members and their custom profile dataSave search queries and column selection on frequently used reports

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Member Portal & Mobile App

Give members access to update their information, view shared documents, and stay connected — all through a secure, easy-to-use portal or mobile app.

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Communications & Insights

Send targeted emails and texts to individuals or groups, personalize messaging, and generate meaningful reports to improve your membership strategy.

Trusted by Volunteer Leaders Everywhere

Hear how organizations like yours use Better Impact to simplify operations, build stronger teams, and create lasting impact.

Darbi Glassburn
Darbi Glassburn

Director of Palliative Care

5star

We sought an easy-to-implement software solution while prioritizing user-friendliness for our staff. Volunteer and Client Impact have been a game changer for our organization.

Liza Dyer, CVA
Liza Dyer, CVA

Volunteer Engagement Specialist

5star

Volunteer Impact has really become an essential tool in our toolbox for engaging volunteers and engaging community members.

Kelly Furnas
Kelly Furnas

Chief Operating Officer

5star

Change can be hard for some, but having a good tech partner helps. Better Impact provides the support needed to have a smooth transition.

Best-in-Class Training & Customer Support

Our experienced team at Better Impact is here to help your organization make the most of its new volunteer management solution. We offer multiple types of support for Member Impact users, so you can choose what works best for you.

  • Access a full library of on-demand training videos and comprehensive help files—available with every subscription. Prefer some guidance? Schedule Q&A sessions with a Member Success Advisor to get support as you go.

  • Get hands-on help through live web meetings or in-person sessions with a Member Success Advisor. Training topics include configuration, communications, and using Member Impact effectively with your team.

  • We provide friendly, personal support from real Better Impact team members via phone, chat, or email—available 24x5. Whether you prefer quick questions or more in-depth help, we’re here when you need us.

Better Impact training and customer support

Get Started With Member Impact

Connect with our team to discover how Member Impact can help you achieve your fundraising goals and streamline your donor management processes.

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