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For Client Management

Better Impact
Client Module

This Better Impact module links volunteers to clients, allowing volunteers to access relevant client information and log details about their interactions.

Trusted by 25,000+ Organizations
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Client Management Software

Discover What Client Impact Can Do for You

Want to see how Client Impact can streamline your client services and improve the overall experience? From tracking client interactions and managing communications to measuring outcomes and generating reports, our platform is designed to support your team and strengthen client relationships.

Reach out to us to explore the features, benefits, and how staff and volunteers engage with the software.

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Client Impact Key Features

Tired of juggling spreadsheets and scattered client information? Our Client Module brings all your client management tools together in one place, making it easier to track services, document interactions, and deliver more coordinated care.

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Ensure Data Security

We keep your data safe with top-level security certifications, encryption, around-the-clock protection, and optional two-step login. Our system has been up and running 99.997% of the time over the past five years.

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Accept Applications Online

If applicable, link to a client application form from your website. Customize the application form to include the fields you need. Capture application data right into your volunteer and client management system – no retyping.

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Search for Clients

Search for client profiles from any screen using any stored detail. Save your searches with date filters and add links to them on your dashboard for quick access.

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Flexible Donation Management

Accept one-time or recurring donations, assign them to specific campaigns or projects, and generate receipts automatically — all in one centralized platform.

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Email & Text

Send personalized emails and texts to individuals or client groups, include names automatically, style your messages with visuals, and review past communications anytime.

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Reports & Insights

Generate reports from volunteer feedback and custom client data, and save your preferred filters and layouts for quick access to key insights.

Trusted by Volunteer Leaders Everywhere

Hear how organizations like yours use Better Impact to simplify operations, build stronger teams, and create lasting impact.

Darbi Glassburn
Darbi Glassburn

Director of Palliative Care

5star

We sought an easy-to-implement software solution while prioritizing user-friendliness for our staff. Volunteer and Client Impact have been a game changer for our organization.

Liza Dyer, CVA
Liza Dyer, CVA

Volunteer Engagement Specialist

5star

Volunteer Impact has really become an essential tool in our toolbox for engaging volunteers and engaging community members.

Kelly Furnas
Kelly Furnas

Chief Operating Officer

5star

Change can be hard for some, but having a good tech partner helps. Better Impact provides the support needed to have a smooth transition.

Best-in-Class Training & Customer Support

Our experienced team at Better Impact is here to help your organization make the most of its new volunteer management solution. We offer multiple types of support for Better Impact users, so you can choose what works best for you.

  • Use our complete series of training videos and extensive help files—included with every subscription—to learn at your own pace. You can also schedule Q&A sessions on the training videos with a Member Success Advisor for a small fee.

  • We have a number opportunities to experience learning in group environments from focused topics that include (the bulleted list) to peer to peer learning through our industry based usergroups which focus on volunteer engagement best practices and how that is incorporated in your software.

  • We provide a multi-faceted approach with our support that includes kinetic learning, self-service diagnoses, as well 24/5 human based coverage.

Better Impact training and customer support

Get Started With Client Impact

Connect with our team to discover how Better Impact can help you achieve your program's goals and streamline your volunteer management processes.

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