Volunteer Impact’s Volunteer Database Software Features

Volunteer Impact automatically stores all of your program data in a robust, centralized volunteer database. This way, you can easily access what you need to make informed decisions, engage specific volunteers, and assess your organization’s overall volunteer performance.

Trusted by 25,000+ Organizations

Volunteer Impact’s Key Volunteer Database Features

Organize, analyze, and utilize all data associated with your volunteers using a full-service, tailored volunteer database for nonprofits and other social good organizations.

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Whenever a new volunteer applies to your program, Volunteer Impact will create a profile for them in your organization’s database. If more than one profile exists for the same volunteer, the platform will automatically merge them. From there, you can store any information on individual volunteers that matters to your organization and upload relevant files and photos.
Pull up specific volunteers quickly by searching the Volunteer Impact database and filtering based on the information you track in their profiles (contact information, demographics, role preferences, availability, volunteer lifecycle stage, etc.). You can also save searches and build segmented lists for scheduling and various types of email and text communications.
Volunteer Impact is a fully integrated system, so all information you collect through the platform’s other tools—such as recruitment form inputs, training progress, scheduled shifts, portal updates, tracked hours, and interactions with communications—will automatically transfer to individual database profiles. You can also create custom reports using your stored data and connect your volunteer database to our client and member management solutions.
Our database is ISO 27001/27017 certified and includes many protection measures to reduce the risk of data breaches and keep your volunteers’ sensitive information safe, such as encryption, two-factor authentication, and single sign-on options. Volunteer Impact also complies with data protection laws that are relevant to volunteer programs operating across various regions and in specific sectors, including HIPAA.

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What Volunteer Impact Users Are Saying

Learn how organizations of all sizes and verticals have used Volunteer Impact to simplify operations, build stronger teams, and make a lasting difference.

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Darbi Glassburn

Director of Palliative Care

We sought an easy-to-implement software solution while prioritizing user-friendliness for our staff. Volunteer and Client Impact have been a game changer for our organization.

Liza Dyer, CVA

Volunteer Engagement Specialist

Volunteer Impact has really become an essential tool in our toolbox for engaging volunteers and engaging community members.

Kelly Furnas

Chief Operating Officer

Change can be hard for some, but having a good tech partner helps. Better Impact provides the support needed to have a smooth transition.

Discover More of Volunteer Impact’s Features

With Volunteer Impact, you can optimize your organization’s volunteer management process from start to finish.

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Frequently Asked Questions About Our Volunteer Database

Many organizations that don’t use a specialized database track volunteer data in spreadsheets or generic nonprofit constituent relationship management (CRM) solutions. Although spreadsheets are inexpensive and easy to use at first, they can quickly become unwieldy and are prone to errors from manual data entry. Meanwhile, general nonprofit CRMs are better equipped for complex information storage, but if these platforms come with additional features, they’re usually donor-oriented rather than volunteer-specific.

A volunteer database solves the major problems of both of these other options by keeping data organized in a robust storage system, consistently populating volunteer profiles with accurate information, and typically being part of a larger volunteer management ecosystem that makes it easy to execute and track tasks like scheduling, training, and hours and outputs recordkeeping.
Yes, although this process goes through the Volunteer Impact volunteer portal. Volunteers can log into their portal via any web browser or a dedicated app, make changes to information like email and mailing addresses, and save their revised profile in the portal directory. When they click Save, the new information automatically transfers to your internal database.
Better Impact’s customer support team is happy to help with your organization’s entire data migration process, whether you’re bringing in stored information from a spreadsheet system, a general CRM, or another volunteer management solution. We’ll ensure all data transfers correctly into your new database during setup with no manual entry required from your team. We’re also available 24/5 via phone, email, and online chat to answer any questions you may have after your initial implementation.

Centralize Volunteer Data Storage With Volunteer Impact

Reach out to our team to see how the Volunteer Impact volunteer database can support your organization’s goals and streamline your processes.