Better Impact vs. VolunteerHub: Why Better Impact Is Best

Volunteer-reliant organizations of all sizes and in all verticals choose Better Impact over competitors like VolunteerHub because of its breadth of features, intuitive user experience, and personalized customer support.

Why Volunteer Managers Choose Better Impact Over VolunteerHub

Volunteer Impact by Better Impact allows your organization to centralize every aspect of the volunteer experience, from recruitment to retention, in one powerful platform. This way, you can spend less time on administrative tasks and more time engaging volunteers in your mission.

Learn More About Volunteer Impact

Volunteer Impact users frequently praise the solution for its ease of use, which extends to the platform’s backend and its volunteer-facing portal. Nearly every aspect of Volunteer Impact is customizable via drag-and-drop functionality, from volunteer signup forms to training courses to program data reports.
Volunteer Impact automatically creates an individual profile for every new volunteer who joins your program. Then, the certified-secure database tracks all information about that volunteer in one place—contact information, onboarding progress, logged hours, feedback and message responses, preferred roles and shifts, and any other essential details you learn about them.
The search, filter, and matching tools in the Volunteer Impact database make it easy to personalize outreach to individual volunteers. Volunteer Impact also has built-in email and SMS communication tools, along with website integrations, to help you reach current and potential volunteers with any messages on any channel.
Better Impact’s customer support team provides unlimited support via live chat, phone, and email, and there are extensive training resources available to help your organization get the most out of the platform. Although Volunteer Impact is fairly simple to get up and running, our team is happy to help with every step of the implementation process.

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What Volunteer Impact Users Are Saying

Learn how organizations like yours use Better Impact's volunteer management software to simplify operations, build stronger teams, and create lasting impact.

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Darbi Glassburn

Director of Palliative Care

We sought an easy-to-implement software solution while prioritizing user-friendliness for our staff. Volunteer and Client Impact have been a game changer for our organization.

Liza Dyer, CVA

Volunteer Engagement Specialist

Volunteer Impact has really become an essential tool in our toolbox for engaging volunteers and engaging community members.

Kelly Furnas

Chief Operating Officer

Change can be hard for some, but having a good tech partner helps. Better Impact provides the support needed to have a smooth transition.

How Better Impact & VolunteerHub Stack Up

	Better Impact	VolunteerHub
Engagement Focus	Holistic volunteer journey management	Volunteer event and group management
Organizations Served	25,000+	Not explicitly disclosed (“trusted by thousands of organizations”)
Volunteer Training Features	Resource library creation and eLearning module for online course development	Resource library creation only
Security Certification	ISO/IEC 27001 and ISO/IEC 27017 certified; HIPAA compliant	No specific cybersecurity certification disclosed; not HIPAA compliant
System Integrations	Member Impact and Client Impact modules, plus open API for CRM integrations	CRM integrations, but no member or client management solutions
Customer Support	Dedicated client success representative, on-demand resources, and peer support network	Dedicated client success representative and on-demand resources only
G2 Rating (out of 5)	4.7	3.9

Additional Volunteer Management Resources

For more information on volunteer management software, best practices, and benefits to your organization, check out these resources from Better Impact!