
Presented by: Simon Tootell
Head of Volunteer Engagement
Royal Albert Memorial Museum & Art Gallery
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Moderated by: Rob Jackson
Director
Rob Jackson Consulting Ltd
From Volunteer Coordinator to Head of Engagement: Lessons Learned Along the Way
Date: Wednesday, 10 September, 2025
Time: 3:00pm - 4:00pm British Summer Time (BST) / 10:00am - 11:00am Eastern Daylight Time (EDT)
Join us for an enlightening webinar featuring Simon Tootell, an experienced volunteer management professional who has successfully navigated a mid-life career change and has risen through the ranks to become Head of Volunteer Engagement at the Royal Albert Memorial Museum & Art Gallery.
Simon will share his personal journey—from the education and experience he has gained from the organisations he has worked with, starting out as a volunteer to grassroots volunteer coordination, to shaping museum-wide engagement strategies. The session will be moderated by Rob Jackson, a leading voice in volunteer engagement, who will guide the conversation and pose thought-provoking questions along the way.
You'll discover:
- Career Progression & Key Insights: Learn how Simon’s career evolved as he navigated volunteer management challenges and honed his leadership skills.
- Challenges & Solutions: Find out how he tackled common challenges in volunteer engagement, including recruitment, accessibility, inclusivity, retention, and motivation.
- Maximising Volunteer Impact: Explore how volunteer involvement has streamlined operations, improved visitor experiences, and supported the museum’s mission.
- Practical Takeaways: Gain actionable tips and best practices for your own volunteer programs, whether you’re managing a small team or a large-scale initiative.
Reserve your spot today to gain insights from an experienced leader in volunteer engagement, discover practical strategies to enhance your volunteer programs, and connect with peers in the field during an interactive Q&A session!