Volunteer Impact Pricing

Our volunteer management software has no initial licensing fees and your subscription includes...

Unlimited administrators

24 x 5 chat, email & phone support in minutes

Ongoing software updates

Periodic email support on weekends

Data encrypted at rest

Access to Better Impact Buddies

All prices are in US dollars

If you’re not from the USA you can view our volunteer software pricing in local currencies at one of our regional sites in Australia, Canada, Ireland, New Zealand, or the United Kingdom

 

Standard Edition or Enterprise Edition?
Either way, unlimited administrators are included.
The difference between the two is explained to the right.

How many volunteers do you manage?
You don't need to include archived volunteers as they don't affect the price.
 
Would you like to upgrade to the PLUS package?
See below for the benefits.
No
Yes, for the Standard Edition
Yes, for the Enterprise Edition

Standard vs. Enterprise

The Standard Edition is recommended for most organizations that have just one location and where administrators with access to volunteer profiles should be able to see all volunteer profiles.

The Enterprise Edition is for organizations that want some separation between groups of volunteers such as at different locations or branches.

 A video on this page explains the extra functionality found in the Enterprise Edition.

 

Package Offerings

 Standard
Edition
Standard
Plus
Enterprise
Edition
Enterprise
Plus
No initial licensing cost
Unlimited admins
Chat, email phone support in minutes
Encrypted data storage
Cloud based and a 99.95% uptime guarantee (currently 99.997%)
Ongoing software updates
Online video training
Enterprise level administration that oversees all accounts
Reporting across multiple accounts at once
Communications across multiple accounts at once
Account administrators only have access to their own volunteers
Regional account structure (a mid-tier level between the top level and the account level)
Administration security level with access to configuration but without access to data
Optional IP restrictions to limit administrator access to the system
Annual account review
Annual refresher training (new staff or new features etc)1 hr4 hrs
Migration consultation - extra guidance and advice on moving from your current environment
Import basic volunteer contact details
Unlimited outbound text messaging
Folders for the Document Library
Option to select which administrator(s) receive shift sign up and cancellation notices
Initial set up of custom fields and qualifications

À la Carte Options

Items below are available as individual add-ons. If the item is marked with a tick in the table above, it is included at no extra cost in that package.

Standard
Accounts
Enterprise
Accounts
Annual account review $375 $750
Refresher training (new staff or new features etc) $100/hr $100/hr
Migration consultation – extra guidance and advice on moving from your current environment $250 $250 – $1000
Application Form Set-Up $250 $250
Import basic volunteer contact details $100 $100
Import to custom fields and qualifications $20 / field $20 / field
Import of hours history Various Various
Outbound text messaging (after 5,000 free for Standard and 10,000 free for Enterprise) $30/1,000 $30/1,000

Training

Standard Edition Training (Most Popular Options)

Option 1: Self-Directed
Select from over six hours of short and focused videos from our video training library, concentrate on the features you need and skip over the ones you don’t.

FREE

Option 2: Customized Hybrid Training
Based on a personalized consultation, we’ll customize a list of training videos applicable to you and your organization and highlight anything we feel is going to be of particular importance. The video list will be broken up into four segments. You’ll watch each session on your own time and your Better Impact consultant will follow up each segment with a half hour web meeting where you can both view the same screen to address any questions and review any work done.

$375

Standard Edition Training (Additional Options)

Option 1: Customized Hybrid Training for Limited Admins
Based on a personalized consultation, we’ll customize a list of training videos applicable to those in your organization who only need training on a small portion of the software. The video list will be assembled into 1 or 2 segments depending on how much a particular limited admin needs to learn. Your Better Impact consultant will follow up each segment with a half hour web meeting where you can both view the same screen to address any questions and review any work done. We can provide training for any number of different Limited Admin roles, but a fee is applicable for each different type of role.

$125 to $190

Option 2: Comprehensive Hybrid Training
Our entire video library will be broken up into six segments for you. You’ll watch each segment on your own time and your Better Impact consultant will follow up each segment with a half hour web meeting where you can both view the same screen to address any questions and review any work done.

$500

Option 3: Onsite Training
Two half day sessions on consecutive days, at your office, for consultation and Administrator training.

$1,000 + applicable travel costs

Enterprise Edition Training (Enterprise Level Training)

Option 1: Self-Directed
Better for small Enterprises of 2 to 4 accounts. The videos on the Enterprise configuration will guide you on setting up the Enterprise level of your account and how options here affect each account. For the account level training you will choose from over six hours of short and focused videos from our video training library, highlighting the features you need and skipping over the ones you don’t.

Free

Option 2: Customized Hybrid Training
This training prepares you, as the team leader, for the account level training to be provided to your account administrators later on. Based on a consultation with you, we’ll customize a list of training videos applicable to you and your organization and highlight anything we feel is going to be of particular importance. The video list will be broken up into six segments. You’ll watch each one on your own time and your Better Impact consultant will follow up each segment with a half hour web meeting where you can both view the same screen to address any questions and review any work done.

$500

Option 3: Onsite Enterprise Training
This has a similar outcome to Option 2 but all the work is completed at your office in a single day (or an afternoon one day and the following morning the next).

$1,000 + applicable travel costs

Enterprise Edition Training (Account Level Training)

Option 1: Customized Hybrid Training
This option is best if it is not practical to train all of your account admins at the same time or you would like them to work through smaller sessions a few days apart. Either as a group or individually, your account admins will watch a series of videos selected by your Better Impact consultant and based on your specific needs. Following that, all account admins will gather for a web-based Q and A with your consultant. Groups should be limited to ten participants. Where relevant, groups should contain admins from similar accounts. Specific pricing will depend on the scope of the account admins training applicable at your organization.

$125 to $375 per group

Option 2: On-site Training
This option is typically chosen if you have an onsite computer training room and your admins are all able to come in at the same time.

$1,000 + applicable travel costs

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