Lisa Sorbie

Lisa Sorbie is Vice President of Customer Experience at Better Impact, where she leads onboarding, education, success, and support strategies to help organizations maximize the value of their volunteer programs. With over 20 years of experience across technology, operations, and project management, she focuses on building seamless, data-driven customer experiences that strengthen trust and enable mission-driven organizations to better serve their communities.

6 min read

Volunteer Organizing & Management: Recruit, Engage, and Retain Volunteers

Volunteer retention and engagement have always been difficult for busy nonprofits — and decreasing volunteerism rates are only contributing to the challenge.

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5 min read

What is a Volunteer: Understanding the Essence of Volunteerism

Volunteering is often seen as a generous and selfless act, where people give their time and skills to help others in need. But what truly...

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3 min read

The Only 5 Church Volunteer Recruitment Ideas You’ll Ever Need

If you’re looking to grow your church volunteer program, it may be time to reevaluate your recruitment methods. The best way to recruit volunteers is...

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5 min read

10 Ways to Show Appreciation to Your Church Volunteers

Your church volunteers work hard, so it’s important to acknowledge their selfless efforts. But that doesn’t mean you have to spend a lot of money on...

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3 min read

Church Youth Volunteer Engagement Strategies: 7 Techniques to Cultivate Stronger Involvement

Volunteerism teaches compassion, self-sacrifice, and to love our neighbors as ourselves–all lessons that are central to a successful ministry. By...

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