Volunteer Management Hybrid Conference Recordings

Nostalgia Is Not a Strategy: Leading Volunteer Engagement Through Change

Jessica Pang-Parks, CVA

Spot the habits that feel safe but no longer serve your cause, and leave with one shift you can make right away.

In the handbook: Words Shape Culture, a guide to volunteer engagement language

The AI Toolkit: 4 Free Tools to Transform Your Volunteer Program

Veronica Torres Deally

AI is a catalyst for capacity by helping small teams do big things. In this practical session, you'll discover how to use AI as your "digital assistant" to eliminate administrative burnout and reclaim your time. Walk through four powerful, free AI tools that handle the heavy lifting of documentation and logistics, so you can focus on what truly matters: building deeper, more meaningful connections with your volunteers.

Key takeaway: Learn the "Human-First" workflow to automate the robotic and prioritize the relational.

In the handbook: The AI Toolkit for Volunteer Managers

Panel Discussion #1

Making the Data Work for You: Impact Reporting for Program Sustainability

Michele Wiesner, MPA, CVA

You're collecting data, but is it working hard enough for you? This session introduces a practical framework for turning the data you already have into a compelling impact report that gets leadership's attention.

In the handbook: Impact report discussion questions (Audit, Align, Assemble, Articulate)

Keeping the Heart Beating: Future-Proofing Volunteer Programs

Bec Treby

Volunteer programs are being asked to do more than ever before, often with limited resources, increasing expectations, and a rapidly changing volunteer landscape. How can we move beyond reacting to immediate challenges and instead build volunteer programs designed to thrive for years to come?

In the handbook: Score Card: Future-Proofing Your Volunteer Program