The Volunteer Management Health Check: 10 Questions Every Volunteer Manager Should Ask About Their Volunteer Program
Join Christine Spiers for a highly practical session guiding participants through ten key questions to help them assess the health of their volunteer program in real time.
About the Presenter – Christine Spiers, CVA
With over 20 years of volunteer leadership experience and seven years of consulting, Christine Spiers is a trusted Better Impact partner for organisations across Australia, New Zealand and globally.
Christine brings a powerful combination of expertise to every engagement:
- Hands-on experience using Better Impact since 2010
- Certified in Volunteer Administration (CVA)
- Lean Six Sigma Green Belt methodology
- Certified Practising Change Manager (Prosci)
- Certificate of Engagement (IAP2)
- Vocational qualifications in Training and Assessment
This means clients benefit from evidence-based practices, robust project management, authentic stakeholder engagement, and clear alignment to the National Standards for Volunteer Involvement.
Christine's Better Impact services span the full lifecycle:
- System reviews to identify improvement opportunities
- Training to build team capability and confidence
- Bespoke user guides and documentation
- Personalised coaching for volunteer administrators
- Custom e-learning modules for volunteer onboarding
With a passion for empowering volunteer-involving organisations, Christine also offers strategic consulting to develop Volunteer Management Frameworks and benchmark against
sector standards.
Based in Melbourne, Christine partners with nonprofits, councils, government agencies, peak bodies and volunteer resource centres to strengthen their volunteer engagement practices through Better Impact and beyond.
