Donor Impact Pricing

Standard & Enterprise Editions

Donor Impact includes all of the following:

Unlimited administrators

Unlimited donor and donation records

24 x 5 telephone support

24 x 5 plus weekend chat & email support

All prices are in US dollars.
For pricing in your local currency please visit one of our regional sites.

Australia, Canada, Ireland, New Zealand, United Kingdom


Donor Impact Annual Subscription Fees and FAQ’s

# of Non-Archived VolunteersAnnual Subscription
1 Location (Standard Edition)$1,200 / year
2 - 5 Locations (Enterprise Edition)$820 each / year
6 - 10 Locations (Enterprise Edition)$700 each / year
11 - 15 Locations (Enterprise Edition)$650 each / year
16 - 20 Locations (Enterprise Edition)$600 each / year
21 - 25 Locations (Enterprise Edition)$550 each / year
26 - 30 Locations (Enterprise Edition)$500 each / year
31 - 35 Locations (Enterprise Edition)$450 each / year
36+ Locations (Enterprise Edition)$400 each / year


Do I need Volunteer Impact to use Donor Impact

Yes. Donor Impact is designed as a system to connect volunteers with donors so Volunteer Impact is a foundation piece of the system.

What payment methods do you accept?

VISA, MasterCard, American Express, Discover, check or purchase order.

Is my organization billed monthly or annually?

Your organization will be billed once each year to renew your software subscription.

Can administrators be configured to have access to volunteers and/or clients and/or members and/or donors?

Yes. Administrators can be given access to volunteers only, clients only, members only, donors only or any combination of the four. (A subscription to relevant modules required.)

Standard vs. Enterprise

Standard Edition  

The Standard Edition is recommended for most organizations that have just one location and where administrators with access to donor profiles should be able to see all donor profiles.

Enterprise Edition  

The Enterprise Edition is for organizations that want some separation between groups of donors such as at different locations or branches.

Enterprise without Regions

Enterprise with Regions



Additional and Optional Services - Donor Impact

Help getting started, data migration, training … we’ve got you covered!

Getting Started

You can easily add the custom fields to meet your unique data collection needs. If for any reason, you’d like us to take care of it, we’re happy to help.

System Configuration Standard Edition Enterprise Edition
Setting up initial Custom Fields $100 Included
Data Migration
Importing Contact details $100 Included
Additional Importing – Custom Fields in the Donor module $20 / field $20 / field


We recognize that different people and different organizations have different training needs. Many of our clients are self-taught by diving in and accessing our help files as needed, while others take advantage of personal training services. You decide what is best for you and one way or another, we’ll be there to support you.

Donor Impact Standard Edition and Enterprise Edition Training
Option 1 – One, forty-five minute personal web meeting $100
Option 2 – Additional time added to on-site, hands-on Volunteer Impact sessions $150
Custom training services – When the other options don’t quite fit, we are happy to tailor a custom training program to fit your needs Call us

Click for pricing on other Better Impact modules

Volunteer Impact – A full featured and affordable volunteer CRM and scheduling tool

Client Impact – For organizations where volunteers engage with organization clients

Member Impact – A simple membership CRM and communications tool

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