Donor Impact Pricing
There's no initial licensing fees and your subscription includes...
24 x 5 chat, email & phone support in minutes
Unlimited donor and donation records
Periodic email support on weekends
Ongoing software updates
Data encrypted at rest
All prices are in US dollars
Standard vs. Enterprise
The Standard Edition is recommended for most organizations that have just one location and where administrators with access to donor profiles should be able to see all donor profiles.The Enterprise Edition is for organizations that want some separation between groups of donors such as at different locations or branches.
|Standard||Standard Plus||Enterprise||Enterprise Plus|
|No initial licensing cost||✓||✓||✓||✓|
|24x5 chat, email phone support in minutes||✓||✓||✓||✓|
|Periodic email support on weekends||✓||✓||✓||✓|
|Searchable knowledge base with videos||✓||✓||✓||✓|
|Ongoing software updates||✓||✓||✓||✓|
|Encrpyted data storage||✓||✓||✓||✓|
|Contact details import||$100||Included||$100||Included|
|Outbound text messaging||5k / yr free||Unlimited||10k / yr free||Unlimited|
|Storage in the Document Library||50 MB||Unlimited||50 MB / account||Unlimited|
|Initial onboarding consultation||✓||✓|
|Four onboarding check-in calls||✓||✓|
|Annual account review||✓||✓|
|Annual refresher training (new staff or new features etc)||1 Hour||2 Hours|
|Regional account structure (a mid-tier level between the top level and the account level)||✓|
|Optional IP restrictions to limit access to the system||✓|
|Administration security level with access to configuration but without access to data||✓|
|Initial set up of Custom Fields and Qualifications||✓|
Additional and Optional Services - Donor Impact
Help getting started, data migration, training … we’ve got you covered!
You can easily add the custom fields to meet your unique data collection needs. If for any reason, you’d like us to take care of it, we’re happy to help.
|System Configuration||Standard Edition||Enterprise Edition|
|Setting up initial Custom Fields||$100||Included|
|Importing Contact details||$100||Included|
|Additional Importing – Custom Fields in the Donor module||$20 / field||$20 / field|
We recognize that different people and different organizations have different training needs. Many of our clients are self-taught by diving in and accessing our help files as needed, while others take advantage of personal training services. You decide what is best for you and one way or another, we’ll be there to support you.
|Donor Impact Standard Edition and Enterprise Edition Training|
|Option 1 – One, forty-five minute personal web meeting||$100|
|Option 2 – Additional time added to on-site, hands-on Volunteer Impact sessions||$150|
|Custom training services – When the other options don’t quite fit, we are happy to tailor a custom training program to fit your needs||Call us|