Beyond Orientation: Retaining Volunteers Through Recognition, Connection & Culture
Explore the people strategies and operational systems that help volunteers feel recognized, connected, and committed long after their first shift.

Event Overview
Orientation may be over, but the volunteer journey is just beginning.
One of the biggest challenges facing volunteer leaders today isn’t recruiting volunteers, it’s keeping them engaged, connected, and committed long after their first shift.
What makes one organization “sticky,” where volunteers return year after year, while others struggle with reliability, disengagement, or constant turnover?
Join Karin Henderson, CVA of J2K Consulting and Angela Williamson, CVA of Volunteer Engagement Accelerator as they explore the people strategies and operational systems behind successful volunteer retention.
In This Free LIVE Webinar, You Will:
- ✓ Learn why volunteer retention begins before the first shift
- ✓ Understand the difference between recognition and appreciation, and why both matter
- ✓ Explore the four elements every volunteer needs to stay engaged: Purpose, Connection, Clarity, and Consistency
- ✓ Discover practical ways to build stronger staff partnerships and a volunteer-friendly culture

About the Presenter – Karin Henderson, CVA
Karin Henderson, CVA, is an experienced volunteer engagement professional with a focus on practical tools and realistic strategies for those new to the field. As a Certified in Volunteer Administration (CVA), she brings both professional standards and real-world insights to help emerging volunteer managers feel more confident and capable in their roles.

About the Presenter – Angela Williamson, CVA
Angela Williamson, CVA, is a volunteer engagement consultant with 19+ years of experience helping nonprofits build people-centered systems that attract, train, and retain volunteers.
Live Chat with Like-Minded Leaders
Join the conversation during the live session! Our chat will be open for questions and shared ideas. You'll connect with other volunteer managers and engagement professionals from across the globe—all in real time.
Bonus: Earn Professional Development Units
Those who attend the webinar live can earn a Certificate of Completion which can be used towards earning Professional Development Units (PDUs).