From Application to Activation: Designing an Onboarding Process That Reduces Ghosting & Builds Commitment
Join Karin Henderson, CVA and Angela Williamson, CVA for a practical webinar on creating an onboarding experience that keeps volunteers engaged, reduces drop-off, and turns interested applicants into confident, committed volunteers.

Event Overview
Recruiting volunteers is only the first step. The real challenge is what happens between application and that first volunteer shift. Applications stall, onboarding drags on, momentum fades, and promising volunteers disappear before they ever get started.
In this practical and encouraging session, Karin Henderson, CVA and Angela Williamson, CVA will show you how to design an onboarding journey that keeps volunteers engaged, reduces drop-off, and helps applicants become confident, committed members of your team.
In This Webinar, You’ll Learn How To:
- ✓ Understand why volunteers “ghost” during onboarding and what you can do to prevent it
- ✓ Design a healthier onboarding journey with less friction and stronger volunteer commitment
- ✓ Use practical systems and tools to track applicants, streamline communication, and support your workflow

About the Presenter – Karin Henderson, CVA
Karin Henderson, CVA, is an experienced volunteer engagement professional with a focus on practical tools and realistic strategies for those new to the field. As a Certified in Volunteer Administration (CVA), she brings both professional standards and real-world insights to help emerging volunteer managers feel more confident and capable in their roles.

About the Presenter – Angela Williamson, CVA
Angela Williamson, CVA, is a volunteer engagement consultant with 19+ years of experience helping nonprofits build people-centered systems that attract, train, and retain volunteers.
Live Chat with Like-Minded Leaders
Join the conversation during the live session! Our chat will be open for questions and shared ideas. You'll connect with other volunteer managers and engagement professionals from across the globe—all in real time.
Bonus: Earn Professional Development Units
Those who attend the webinar live can earn a Certificate of Completion which can be used towards earning Professional Development Units (PDUs).