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| Describe Feature Here We guarantee a mean first response time (Excluding bots) of under 10 minutes and most of the time it's under 5. See what others say about our support. |
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VOLUNTEER IMPACT PRICING
Standard Edition
- most common
- unlimited administrators
- all administrators can see all volunteers
- pricing based on the number of volunteers (excluding volunteers with the applicant and archived status)
Enterprise Edition
- best if you have multiple branches, locations, departments or shops, etc. (subaccount)
- unlimited administrators
- administrators can only see and interact with the users in their subaccount
- pricing based on the number of subaccounts and volunteers (excluding volunteers with the applicant and archived status)
Standard Edition
Standard Edition PLUS
Enterprise Edition
Enterprise Edition PLUS
Feature Comparison
Billed monthly
Billed annually
| Free-Trial | Basic | |
|---|---|---|
| Monthly Price |
New $ 0 $ 6 per/mo |
New $ 19 $ 7 per/mo |
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Standard Edition Includes:
Online application forms
Volunteer portal and mobile app
Volunteer opportunity listings
Customizable volunteer profiles
eLearning Modules
Scheduling for recurring and event shifts
Outcomes and feedback reporting
Saved searches and processes
Email / text individuals or configurable groups
5x24 support with former leaders of volunteers
Data encrypted at rest and in transit
... and much more
Standard Edition Plus Includes:
Everything in the Standard Edition
Migration consultation
Four follow up calls in first year
Data import of profile contact details
Annual account review
Annual refresher training (1 hour)
Unlimited outbound text messaging
Folders for the Document Library
Email routing for shift signup and cancellation emails
Optional IP restrictions on admin access
Optional 2-factor authentication requirement for all admins
Dedicated Account Manager (Member Success Advisor)
Enterprise Edition Includes:
Everything in the Standard Edition
Separate subaccounts for individual branches, locations, departments or shops, etc.
Administrators can only see and interact with the users in their subaccount
Overarching top level access to specific volunteer profile data
Communications features across all subaccounts
Reporting across all subaccounts
Enterprise Edition Plus Includes:
Everything in the Enterprise Edition
Migration consultation
Four follow up calls in first year
Data import of profile contact details
Annual account review
Annual refresher training (4 hours)
Unlimited outbound text messaging
Folders for the Document Library
Email routing for shift signup and cancellation emails
Optional IP restrictions on admin access
Optional 2-factor authentication requirement for all admins
Regional subaccount structure
Configuration administration level without access to data
Bulk update subaccount application form settings
Dedicated Account Manager (Member Success Advisor)
PRICING FAQs
Which volunteers am I billed for?
There are five different statuses a volunteer could have in the software: Applicant, In Process, Accepted, Inactive or Archived. You are ONLY billed for two out of the five statuses: Accepted + Inactive (think of Inactive as an “on leave” status for volunteers who are on a temporary break).
Is billing monthly or annually?
Annually.
What if my number of volunteers goes up once I start using Volunteer Impact?
Nothing will change in your software if your volunteer count exceeds your subscription level unless it is substantial over a short period of time. When it is time to invoice you again the following year, it will be based on your then current number of billable volunteers.
Do you offer discounts for nonprofits?
Pricing is already geared to the nonprofit sector as our clientele are predominately from this sector.
What optional services are available for a one-time fee?
Planning and Configuration Training
- Option 1 - Video training library – always free
- Option 2 - Q&A sessions to assist with the video-based training: 2 X 30 minutes - $125
- Option 3 - Immersive hands-on training via web meetings: 2 x 2 hours - $375
- Option 4 - Immersive hands-on training in person at our Chicago office: 4 hours - $375
- Option 5 - Immersive hands-on training at your office: 4 hours - $375 + travel costs (detailed on the formal quote / order form)
Administrator Training
- Option 1 - Video training library – always free
- Option 2 - Q&A sessions to assist with the video-based training: 20 minutes - $35
- Option 3 - Immersive hands-on training via web meetings: 45 minutes / topic - $85 / topic
- Option 4 - Immersive hands-on training in person at our Chicago office: 45 minutes / topic - $85 / topic
- Option 5 - Immersive hands-on training at your office: 45 minutes / topic - $85 / topic + travel costs (detailed on the formal quote / order form)
- Topics - Role Creation, The Application Process, Volunteer Scheduling, Communications and Reporting
Setup of your initial volunteer application forms and their associated custom fields and qualification fields (You can do this without us but we can help if you’d like to get going sooner.) - $200 in the Standard Edition or $300 in the Enterprise Edition
Import volunteer contact information - $100
Import custom fields and qualifications into volunteer profiles - $20 / field (regardless of the number of volunteers)
Import the number of volunteer hours into each volunteer profile - $20
How can I get an official quote?
Official quotes for the software and related services can be created here. And if you would like to speak to one of us before creating a quote, call us at 800-844-1545 x1 or click here to set up a time for a call.