For Volunteer Management

Here's How Better Impact Eliminates the Chaos

(And Gives You Back 15 Hours Per Week)

All your volunteer scheduling, hours, and communication in one system, so you can stop juggling spreadsheets and start running a smoother program.

24x5 human support

99.997% software uptime

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Trusted by 25,000+ Organizations

Recruit volunteers faster with online applications and approvals

Post opportunities, collect applications online, and move applicants through screening and approval in one place so great candidates do not fall through the cracks.

Recruitment features

The Pain

Recruitment turns into back-and-forth emails and manual tracking. Applications get scattered, follow-ups are inconsistent, and it takes too long to move the right people from “interested” to “approved and ready.”

The Solution

Online volunteer recruitment: Post opportunities to your website, accept applications online, and manage applicants in one system so screening, approvals, and next steps are clear and consistent.

The Proof

Volunteer Impact streamlined The Compass Food Bank’s volunteer application process, helping increase completed applications and grow to 328 active volunteers, while saving staff 20+ hours per month on admin work. Read the Case Study

Centralized volunteer database that stays up to date

Stop chasing spreadsheets and inbox threads. Give volunteers one place to update their own profiles, so you can instantly find the right person by skills, interests, availability, and more.

Volunteer Database Features

The Pain

You spend 3 hours every week manually updating spreadsheets with volunteer info, then another 2 hours emailing people when you need to find someone with specific skills

The Solution

Centralized Volunteer Database: Volunteers update their own profiles, you search by any criteria in seconds

The Proof

After centralizing volunteer records, The Salvation Army replaced paper and Excel with one system. They report 11,620 hours saved annually and an 8,372% ROI across 11 states. Read the Case Study

Online onboarding and training that scales

Give every volunteer a consistent start with self-serve training they can complete anytime, plus simple ways for your team to assign and track progress.

Onboarding & Training Features

The Pain

Onboarding slows everything down. Training materials are scattered across emails and documents, new volunteers start unprepared, and it is hard to track who has completed what.

The Solution

Volunteer Onboarding & Training: Build eLearning courses with multimedia, assign quizzes, and share training materials through an online document library.

The Proof

Volunteer Impact cut volunteer onboarding time by 3 months at Demelza Hospice Care for Children, saving 1,376 hours per year with a 1,553% ROI. Read the Case Study

Volunteer self-scheduling that ends the back-and-forth

Build shifts once, then let volunteers pick what works for them. You spend less time coordinating changes, filling gaps, and confirming attendance.

Portal & App Features

The Pain

Scheduling turns into constant back-and-forth. You juggle recurring shifts, one-time events, and last-minute changes, then spend extra time filling gaps and confirming who is actually coming.

The Solution

Flexible Volunteer Scheduling + Self-Scheduling Portal: Schedule one-time, recurring, or event-based shifts in one place, enable self-scheduling, and let volunteers self-schedule from the portal or app.

The Proof

After rolling out Volunteer Impact, Inverness Foodstuff streamlined scheduling and sign-ups. 75% found shift sign-ups easy, 70% preferred the app, and the organization saved 632 hours. Read the Case Study

Reduce no-shows with automated reminders and mobile access

Send shift reminders by email and text, and give volunteers an easy way to check their schedule on the portal or app so they show up prepared and on time.

Communications Features

The Pain

Volunteers miss shifts, and you end up chasing confirmations, filling last-minute gaps, and dealing with avoidable no-shows that disrupt your program.

The Solution

Automated shift reminders + mobile access: automate recurring reminders (including shift reminders) by email, send quick reminder texts, and let volunteers view and manage their schedule from the Volunteer Portal & App.

The Proof

Switching to Volunteer Impact strengthened training, engagement, and communication for Operation Kindness, helping drive a 35% increase in medical care capacity. Read the Case Study

Prove ROI with fast impact reporting

Turn volunteer activity into clear metrics for leadership, funders, and your team. Track hours, collect feedback, and generate reports without wrestling spreadsheets.

Reporting & Tracking Features

The Pain

Leadership asks for impact and ROI, but reporting takes too long. Data is scattered, totals are hard to trust, and building even a basic report can turn into a recurring project.

The Solution

One-click impact reports: Track hours, gather feedback, and generate reports for deeper insights, including standard reports and customizable raw data reports.

The Proof

Multnomah County Library reports an ROI of 1,045% after adopting Volunteer Impact, with 1,112 hours saved per year. Read the Case Study

Trusted by Volunteer Leaders Everywhere

Hear how organizations like yours use Volunteer Impact to simplify operations, build stronger teams, and create lasting impact.

More Case Studies

Darbi Glassburn

Director of Palliative Care

We sought an easy-to-implement software solution while prioritizing user-friendliness for our staff. Volunteer and Client Impact have been a game changer for our organization.

Liza Dyer, CVA

Volunteer Engagement Specialist

Volunteer Impact has really become an essential tool in our toolbox for engaging volunteers and engaging community members.

Kelly Furnas

Chief Operating Officer

Change can be hard for some, but having a good tech partner helps. Better Impact provides the support needed to have a smooth transition.

Best-in-Class Training & Customer Support

Our experienced team at Better Impact is here to help your organization make the most of its new volunteer management solution. We offer multiple types of support for Volunteer Impact users, so you can choose what works best for you.

Access a full library of on-demand training videos and comprehensive help files—available with every subscription. Prefer some guidance? Schedule Q&A sessions with a Member Success Advisor to get support as you go.
Get hands-on help through live web meetings with a Member Success Advisor. Training topics include configuration, communications, and using Better Impact effectively with your team.
We provide friendly, personal support from real Better Impact team members via phone, chat, or email—available 24x5. Whether you prefer quick questions or more in-depth help, we’re here when you need us.

Get Started With Volunteer Impact

Get in touch with our team to see how Volunteer Impact can support your
organization’s goals and streamline your processes.

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