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Nature Foundation Streamlines Volunteer Operations with Better Impact

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Industry

Nonprofit/Charity

Challenge

Nature Foundation faced numerous challenges with their volunteer management due to reliance on archaic and informal systems. Volunteer data was fragmented across outdated spreadsheets, making it difficult to track contributions and plan effectively. This inconsistency led to poorly aligned volunteer efforts, overburdened individuals, and an overall lack of coordination and transparency.

Results

Implementing Better Impact revolutionised Nature Foundation’s volunteer management. The software centralised data management, significantly improving efficiency, data security, and volunteer engagement. With streamlined onboarding, efficient rostering, enhanced communication, and detailed reporting, Nature Foundation saved 856 hours per year, translating to $18,519 in value, and achieved an astounding ROI of 1,751%.

Key Product

Better Impact

856
Hours Saved yearly
$18,519
Annual Value of Time Saved (aud)
1,751%
ROI

We were looking at that lack of a system, which meant there was no way of knowing who our volunteers were, what they had done, or how to support them. We had old data in spreadsheets and other documents, and it was really difficult to even get an accurate list of who had contributed in the past. Some volunteers were taking on far too much because the systems simply weren’t there, and while their commitment was incredible, we knew we needed a better way to value their work and focus it where it was most needed.

Carolyn Pickering

Volunteer and Visitor Engagement Coordinator

Better Impact saves time for that bread-and-butter admin you do regularly, and that time is really important, because I can put it back into personal engagement — which is the bit I like doing. That’s the part that drew me into volunteer coordination as a career, and it’s really satisfying. Getting the admin part as efficient as possible gives me time for the personal stuff, which is great.

Carolyn Pickering

Volunteer and Visitor Engagement Coordinator

Better Impact is a tool that I highly value and so does the organisation. I can respond so quickly to requests for volunteers, reports, stats, and what types of skill sets people have at very short notice. Other staff can look up the details of their volunteers, check their skill sets and communicate with them at operational level as Limited Admins. It allows us time to engage with volunteers in an efficient and positive way, which is a large part of building a cohesive, positive team which keeps coming back.

Carolyn Pickering

Volunteer and Visitor Engagement Coordinator

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About Nature Foundation

Since the early 1980s, Nature Foundation has been dedicated to conserving, restoring, and protecting Australia’s landscapes, flora, and fauna. Based in South Australia, this not-for-profit organisation manages nine nature reserves and aims to ensure the long-term survival of native ecosystems through scientific research, habitat protection, and community engagement.

The Challenge

Before adopting Better Impact, Nature Foundation struggled with inefficient volunteer management. Their system relied on outdated spreadsheets and documents, leading to fragmented data and poor coordination. Carolyn Pickering, Volunteer and Visitor Engagement Coordinator, noted, 'We were looking at that lack of a system, which meant there was no way of knowing who our volunteers were, what they had done, or how to support them.' This disorganised approach left some volunteers overburdened and hindered the Foundation’s ability to value and focus volunteer efforts effectively.

The Solution

Nature Foundation decided to implement Better Impact to address their volunteer management challenges. 'Better Impact saves time for that bread-and-butter admin you do regularly, and that time is really important because I can put it back into personal engagement,' shared Carolyn Pickering. The software offered a centralised database, streamlined communication tools, and robust reporting features. This allowed Nature Foundation to efficiently onboard, schedule, and manage volunteers, ensuring better alignment of efforts and improved engagement.

The Results

The implementation of Better Impact yielded significant results for Nature Foundation. The organisation saved 856 hours per year, equating to $18,519 in time value, and achieved an impressive ROI of 1,751%. Carolyn Pickering highlighted the benefits, stating, 'Better Impact is a tool that I highly value and so does the organisation. I can respond so quickly to requests for volunteers, reports, stats, and what types of skill sets people have at very short notice.' This efficiency allowed the Foundation to engage volunteers more effectively and build a cohesive, positive team that remains committed to the cause.

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