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Transforming Volunteer Management at Queens Botanical Garden with Volunteer Impact

volunteers at a flower garden-2

Industry

Nonprofit/Charity

Challenge

Queens Botanical Garden faced significant challenges with managing their volunteer program due to the absence of a centralized system, resulting in fragmented communication, inefficient recruitment and retention practices, and unreliable reporting. Additionally, their dependence on paper-based processes conflicted with their core value of sustainability.

Results

Since the implementation of Volunteer Impact, Queens Botanical Garden has eliminated paper use, improved data security, and significantly enhanced the efficiency and effectiveness of their volunteer management. The volunteer program has not only recovered from the pandemic but has also grown larger than ever before, nearly doubling its capacity.

Key Product

Volunteer Impact

1,620
HOURS SAVED YEARLY
$51,403
Value of Time Saved
12,750%
Return on Investment

Better Impact is a One-Stop-Shop! The system tracks everything we need to manage our volunteer program.

Eryn Hatzithomas

Community Engagement Manager

I'm so glad we found Volunteer Impact to support our volunteer program here at the Garden.

Eryn Hatzithomas

Community Engagement Manager

Having an incredible organizational tool was the only way to smoothly maneuver during those fluctuating times. It was quite easy to be able to recover having Volunteer Impact, and our program is now bigger than ever.

Eryn Hatzithomas

Community Engagement Manager

volunteers at a flower garden-4

About Queens Botanical Garden

Queens Botanical Garden is a 39-acre urban oasis located in the bustling and diverse neighborhood of Flushing, NY. Celebrating people, plants, and cultures, QBG offers inspiring gardens, innovative educational programs, and real-world applications of environmental stewardship.

The Challenge

Queens Botanical Garden, a 39-acre urban oasis in Flushing, NY, was struggling with an outdated volunteer management system. The lack of a centralized system led to disjointed communication, inefficient recruitment and retention practices, and unreliable reporting. This reliance on paper-based processes was also in direct conflict with their commitment to environmental sustainability.

The Solution

Queens Botanical Garden discovered Volunteer Impact while searching for a modern and efficient Volunteer Management Software (VMS). After considering various options, they selected Volunteer Impact for its comprehensive features tailored to streamline their volunteer program. Eryn Hatzithomas, the Community Engagement Manager, praised the system, saying, 'Better Impact is a One-Stop-Shop! The system tracks everything we need to manage our volunteer program.' The implementation of Volunteer Impact allowed the Garden to centralize volunteer data, automate scheduling, and enhance communication, significantly reducing administrative burdens and improving overall efficiency.

The Results

The results of implementing Volunteer Impact at Queens Botanical Garden have been remarkable. The Garden has eliminated paper use, enhancing their sustainability efforts, and improved data security. They have achieved an estimated total potential time saving of 1,620 hours per year, translating to a value of staff time saved at $51,403. The return on investment has been an impressive 12,750%, and the total volunteer hours have reached 50,000. Eryn Hatzithomas highlighted the impact, stating, 'Having an incredible organizational tool was the only way to smoothly maneuver during those fluctuating times. It was quite easy to be able to recover having Volunteer Impact, and our program is now bigger than ever.'

Ready to get started?

Queens Botanical Garden Mockup