Feedback without Fallout: A Framework for Vital Volunteer Conversations

Time-tested, research-based techniques for giving feedback that changes behavior and strengthens relationships — no matter who you're talking to.

Date & Time

Wednesday, September 2, 2026
1:00 PM - 2:00 PM EST

Karen K - Sept 2

Event Overview

Providing volunteer feedback can be scary.

We know that a behavior needs to change, but we don't want to damage the relationship. This is hard enough when we are guiding our volunteer teams, but the stakes (and fear) are that much higher when advice or recommendations need to be given to other staff, or even our supervisors.

This webinar covers time-tested ideas and research-based techniques for providing feedback to people at multiple levels in your organization.

We will cover suggestions for becoming more comfortable when providing feedback, regardless of to whom, and techniques for ensuring that the feedback is both effective, and actually strengthens relationships.

You'll Leave With:

A step-by-step process for becoming more confident providing feedback
Research-based techniques for providing feedback in ways that ensure it changes behavior
Tips for ensuring that feedback strengthens relationships rather than fracturing them
How to adjust your approach depending on where the recipient sits in the organization's hierarchy

Join us live on September 2nd.

Save your seat and learn practical, research-based techniques for giving feedback that changes behavior and strengthens relationships — at every level of your organization.

We'll send the recording to all registrants regardless of attendance.

2023 Karen Knight 0012

About the Presenter – Karen Knight

Karen Knight is an internationally recognized volunteer engagement author and thought leader with more than 25 years advising nonprofits on recruitment, training, and management strategy. She has served the not-for-profit sector as a volunteer, a leader of volunteers, and a board member across private, public, and social-impact organizations, including two decades with Toastmasters International, where she rose to District Director overseeing one of the largest districts in the world. Known for challenging conventional thinking on volunteerism, Karen combines hands-on field experience with ongoing research to help nonprofits solve their toughest engagement challenges using the resources they already have.

Live Chat with Like-Minded Leaders

Join the conversation during the live session! Our chat will be open for questions and shared ideas. You'll connect with other volunteer managers and engagement professionals from across the globe—all in real time.

Bonus: Earn Professional Development Units

Those who attend the webinar live can earn a Certificate of Completion which can be used towards earning Professional Development Units (PDUs).