Better Impact vs. Volgistics: Why Better Impact Is Best
Volunteer-reliant organizations of all sizes and verticals choose Better Impact over competitors like Volgistics for its end-to-end, modern infrastructure with a greater depth of features and a more inclusive pricing model.
Why Volunteer Managers Choose Better Impact Over Volgistics
Volunteer Impact by Better Impact allows your organization to manage every stage of the volunteer journey, from recruitment to retention, in one powerful platform. This way, you can spend less time on administrative tasks and more time engaging volunteers in your mission.
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Volgistics is a modular solution that focuses primarily on volunteer scheduling and hours tracking, while Better Impact includes tools for every aspect of volunteer management and engagement in a unified platform. Many of the advanced features that Better Impact includes in its main system are either missing from Volgistics (e.g., built-in eLearning) or only available via add-ons (e.g., volunteer portal access and self-scheduling).
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Volgistics was launched in 2004 and is based on platforms that were first developed in the 1980s. Although the platform has made strides in automation, its interface has changed very little over time. Better Impact, however, has updated and refined its products frequently since the company’s founding in 2000. As a result, its interface has more of the streamlined look and feel that many contemporary volunteer managers expect, and the team behind the platform is constantly striving to improve its functionality.
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Better Impact offers three straightforward pricing tiers, with access to more features and a set number of additional administrative seats available at higher levels. Pricing for each tier is determined only by the number of active volunteers in your database—you aren’t charged for archived volunteer profiles. Meanwhile, Volgistics’ pricing depends on your organization’s total number of volunteer profiles, the exact number of administrators on your account, and add-on usage, all of which can add up quickly.
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When your organization switches to Better Impact, you’ll receive guided onboarding sessions with a platform expert for no additional cost. Once you’re up and running with the platform, you can contact our customer support team via email, phone, or live chat about any issues that arise and access our many on-demand resources and partner network to help you make the most of your software. Volgistics only provides email customer support and on-demand resource access for free, and guided onboarding costs an extra $50 per hour on top of your subscription.
What Volunteer Impact Users Are Saying
Learn how organizations like yours use Better Impact's volunteer management software to simplify operations, build stronger teams, and create lasting impact.
Darbi Glassburn
Director of Palliative Care
We sought an easy-to-implement software solution while prioritizing user-friendliness for our staff. Volunteer and Client Impact have been a game changer for our organization.
Liza Dyer, CVA
Volunteer Engagement Specialist
Volunteer Impact has really become an essential tool in our toolbox for engaging volunteers and engaging community members.
Kelly Furnas
Chief Operating Officer
Change can be hard for some, but having a good tech partner helps. Better Impact provides the support needed to have a smooth transition.
How Better Impact & Volgistics Stack Up
| Better Impact | Volgistics | |
|---|---|---|
| Organizations Served | 25,000+ | 4,800+ |
| Platform Structure | End-to-end volunteer management in a unified, modern solution | Legacy platform with a modular structure |
| Security Certification | ISO/IEC 27001 and ISO/IEC 27017 certified; HIPAA compliant | No specific cybersecurity certification disclosed; not HIPAA compliant |
| Scheduling Setup | Customizable, multi-program schedule creation with optional volunteer self-scheduling built in | Single-program schedule creation where self-scheduling is only available via add-on |
| Communication Features | Email features, SMS tools, and a volunteer portal built into the main platform | Email tools built into the main platform, but SMS and volunteer portal access are only available via add-on |
| Volunteer Training | Built-in eLearning module, resource library creation, and onboarding progress tracking | Onboarding progress tracking only |
| Customer Support | Guided onboarding plus ongoing support via phone, live chat, email, on-demand resources, and peer networking—all included | Email support and on-demand resources only—guided onboarding is available for an additional fee |
| G2 Rating (out of 5) | 4.7 | 4.1 |
Additional Volunteer Management Resources
For more information on volunteer management software, best practices, and benefits to your organization, check out these resources from Better Impact!
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Effective management is essential to a successful volunteer program, which is why Read more
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May 15, 2025
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Streamline the Entire Volunteer Management Lifecycle With Better Impact
Get in touch with our team to see how Volunteer Impact can support your organization’s goals and streamline your processes.