Date & Time
1:00pm - 1:30pm EST
Join Jonathan Taylor and Oliver Waters for a practical look at how volunteer leaders are using technology to create a smoother sign-up experience, strengthen long-term engagement, and support their everyday volunteer management workflows.
Hosted byJonathan Taylor + Oliver Waters
Date & Time
9:30am EST / 2:30pm GMT
1:00pm ET / 6:00pm GMT
Ethics are central to professional volunteer leadership. This session explores the ethical framework behind the CVA credential, including real-world scenarios, accountability standards, and how ethical decision-making strengthens trust within organizations and communities.
Hosted byCouncil for Certification in Volunteer Administration
Date & Time
1:30pm - 2:30pm AEST
How healthy is your volunteer program, really? In this practical 60-minute session, Christine Spiers walks you through ten key questions to assess your program in real time. You'll see what's working well, spot where unnecessary complexity has crept in, and leave knowing exactly where to focus your next improvement efforts. Attend live to chat with peers from around the world and earn a Certificate of Completion toward your PDUs.
Hosted byChristine Spiers, CVA
Date & Time
1:00pm ET / 6:00pm GMT
Your marketing is already shaping who signs up to volunteer, and who doesn't. Julian Eiers and Malou de Gracia unpack how your organization's marketing drives recruitment, map out the full lifecycle of recruitment communications, and share how to keep volunteers engaged once they're activated. Expect live polls, real examples and an office-hours segment, so bring a challenge you're stuck on and leave with a solution you can put to work that same week.
Hosted byJulian Eiers, Better Impact + Malou de Gracia, Getting Attention
