Member Impact

Member Impact is an easy to use membership CRM that features management and tracking software to help you stay on top of your organization while reducing administrative duties. Let us help optimize your processes so that you and your members can have the most seamless experience possible.

What are you looking for in membership management software?

✓ Easy to use, intuitive interface

✓ Knowledgeable and friendly support online or by phone

✓ Customizable  member profiles and organization profiles

✓ Searching and reporting on custom fields in member profiles

✓ Individual and mass targeted communications

✓ Desktop and mobile online portals for members

✓ Encrypted data storage and professional data protection

Member Impact Feature Overview

Member Profiles

* Comprehensive contact information
* Unlimited custom fields of various types
* Member photo
* Membership CRM allows you to find member profiles from any screen

Organization Configurations

* Unlimited number of administrators
* Ability to limit functions available to administrators
* Custom branding of a organization portal
* CRM for membership organizations works with social media feeds

Searching and Reporting

* Search and report based on any profile information
* Association between specific volunteers and clients
* Save search queries with our membership tracking software
* Select applicable columns and view raw data reports on screen
* All data exportable to Excel for advanced reporting

Individual & Targeted Mass Communications

* Email members directly from the member management system
* Email members based on a customizable set of filters
* Merge ‘First Name’ into email
* Dress up your emails tables, fonts, color, pictures
* Record of emails stored in the software
* Send text messages

Desktop & Mobile Online Member Portals

* Members can update their contact details
* Keep members up to date with news that affects them
* Brand the portal to your organization’s look

Awesome Support by Phone and Online

* 24×5 Phone support and chat support
* Weekend email support
* Over 125 years of nonprofit sector experience
* Web meeting training available

Professional Data Hosting & Protection

* Data encrypted in transit over the internet
* Passwords encrypted (such that not even we can read them)
* 24x7x365 server monitoring for intrusion attempts & prevention
* Penetration tests on our servers run annually
* Brute Force Protection to prevent password hacking
* Two Factor Authentication for administrators option coming soon
* 5 year uptime of 99.997%
* For more information see Why IT Loves Working With Us

Enterprise Functionality

* For organizations with multiple locations / departments
* Allow some decentralized configuration within your accounts
* Centralize appropriate configuration options across your entire system
* Produce reports across selected or all accounts with our membership tracking software
* Communicate with members across selected or all accounts
* Email templates available to all accounts

Fully Integrated with other Better Impact products

* Volunteer Impact – A full featured and affordable volunteer CRM and scheduling tool
* Client Impact – For organizations where volunteers engage with organization clients
* Donor Impact – Available as a beta, pre-release version for those with basic requirements

Would you like to learn more?

Sign up for a Member Impact demonstration webinar 🙂

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