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Digital Media Producer

Better Impact is a small but global business that helps non-profits and charities engage and manage volunteers, donors and members more effectively and with greater efficiency. Our head office is in Hamilton, Ontario, Canada and we currently have small offices in Chicago USA, Adelaide Australia and London England.

Our clients include:
  •  international charities, such as the Salvation Army and Habitat for Humanity,
  • cities, such as San Diego (USA), Vancouver and Toronto (Canada), Lancashire and Oxfordshire (UK), and Perth and Melbourne (Australia), and many more
  • hospitals such as Ohio State University Medical Center and Johns Hopkins Healthcare (USA), Alberta Health and the University Health Network in Toronto (Canada), multiple National Health Services hospitals (UK) and Melbourne Health and Sydney Children's Hospital Network (Australia)
  • events (such as Lollapalooza (USA), Hull City of Culture (UK), and FIFA Woman’s World Cup (Canada),
  • and thousands of smaller charities and non-profits in ten countries.

Digital Media Producer


Apply your social media management and creative digital expertise to enhance our communication with current and potential members. Our continuing growth has created an opportunity to join the Better Impact team as a full-time, permanent, Digital Media Producer.

Role Mission

Develop and distribute digital content that will advance connections and drive social media marketing metrics, with the intention to increase community engagement and software memberships. Internally, develop digital content to assist a variety of departments with engaging communication resources. We’re looking for someone who would like to apply their passion for digital communications and innovation, to help our clients, not-for-profit organizations and charities accomplish the most they possibly can.


We’ll provide you with:

  • a flexible work environment that recognizes there are other aspects to your life than work
  • a casual and comfortable office that includes a private gym, shower, games area, 4th floor outdoor patio
  • sick days that you can use for anything you’d like, sick or not
  • the resources and ongoing training to help you succeed
  • the opportunity to make a difference in the world by helping organisations trying to do the same
  • a compensation package based on your current experience


Hamilton, Ontario.

Work Hours:

Flexible weekday office hours - 37 hours / week


A sampling of what you'll be doing:

First Month:

  • Design and schedule 6 relevant social media posts according to company calendar
  • Familiarize yourself with all of our web properties, social accounts, etc, and become familiar with how to make small changes and edits
  • Create a webpage for the upcoming conference
  • Create web banners as requested by our members (typically 5-10 per month)
  • Film, edit and post a podcast video on company website

First Quarter

  • Design and schedule social media posts for the upcoming 3 months
  • Edit and publish 25 English training videos to our video website
  • Edit and publish 10 Spanish videos to our Spanish website
  • Identify and implement a minimum of 3 strategies to increase online engagement; working alongside the marketing manager


Balance of the first year and beyond

  • Plan and execute a livestreamed conference shown to over 2000 people around North America in collaboration with third-party vendors
  • Create and distribute promotional material through the use of video editing and motion graphics for the livestreamed conference
  • Create a social media calendar, modified for Facebook, Twitter, Instagram and LinkedIn in English, French, Spanish and Portuguese, for the upcoming year, planning posts, hashtags, dates and graphics
  • Complete all required maintenance and keep the websites up-to-date
  • Create and design internal and external brochures and documents that adhere to graphic design principles and trends, as requested by departmental leads


Role Competencies:

  • Resourceful
  • Creative
  • Results Driven
  • Innovative
  • Keen Attention to Detail
  • Strong Communication Skills (Verbal and Written)
  • Time Management
  • Accountability
  • And an alignment with our Core Values


Technical Knowledge:


  • Strong technical knowledge of digital production, including video and graphic development
  • Advanced knowledge Adobe Photoshop and Adobe Premiere Pro
  • Understanding of Hubspot website creation
  • Proficient use of Wordpress and basic HTML skills
  • Experience managing content on Vimeo, Youtube, and other social media platforms (Facebook, Twitter, Instagram, LinkedIn)


  • Professional experience using Adobe Indesign and Illustrator, adobe after effects, Wirecast or other streaming software



  • A degree or diploma in Graphic Design, Film, Marketing, Communication or related field of study
  • 3+ year working related position
  • Digital portfolio with examples of graphic design and video editing
  • Verbal and written fluency in English
  • An acceptable current Criminal Record Check must be submitted prior to starting employment


  • Verbal and written fluency in French, Spanish and/or Portuguese would be considered an asset


If you think you’re a great fit for this position, please email your resume and a link to your portfolio, showcasing your graphic design and video work, to tony@betterimpact.com.

Better Impact is committed to ensuring an equal employment opportunity to all qualified individuals. We believe a diverse workforce enhances our ability to fulfill our mission. We strive to offer a barrier-free recruitment and selection process. If you are contacted for an interview, please advise us if you require an accommodation.