Text Messaging: View History

To view text messages sent to one volunteer:

  1. Start to type the volunteer’s name in the Quick Search bar on the right near the top of page
  2. Click on the volunteer from the list that appears
  3. Click on the “Communications” tab and then the “Text Message History” sub-tab (just under the main tabs)

To view all text messages sent:

  1. Go to: Communicate >> Text Message History
  2. Optional: Select/enter filters and click the green [Filter] button
  3. Run your mouse over the Options [ ] icon to the left of the date the text message was sent and click “View” to see the contents of the message and who it was sent to

When viewing the details of a text message that has been sent, you can see:

  • Sender – name of the sender (lastname, firstname)
  • IP Address – the IP address of the sender
  • Date Created – date the text message was sent
  • CC Me – whether or not the sender requested a copy of the text message via email
  • Message – text that was sent
  • Recipients – number of recipients and their names
  • Modules – module(s) associated with the text message (Administrator, Volunteer)