Administrators: Add New


Usernames must be at least 8 characters in length. They must not start or end with a space and cannot have two or more spaces in a row within the username.
  1. Go to: People >> Administrators >> Add an Admin
  2. Fill in the fields in the “Contact Information” section. Usernames (not case sensitive) must be at least 6 characters long and unique across all Better Impact accounts.  Passwords (case sensitive) must be at least 8 characters in length. Passwords must also contain at least one uppercase character, one lowercase character, and one number.
    • NOTE: Volunteer Impact will check to see if the email address you enter is already in use in your organization. This is only a warning. It will not prevent you from creating an administrative profile that has the same email address as another one of your profiles.
  3. Scroll down to Settings and choose an Administrator Role:
    • Full: full access to all menu options
    • Limited: access to a limited set of menu options, as specified by the full administrator
    • Module: access to menu options associated with the selected module(s)
    • No system access: no administrative access
  4. Choose which email Notifications this administrator should receive (Change in Activity availability notifications, Declined shift assignment notifications, Volunteer status change notifications and/or New organization member notifications)
  5. Contact Person: checking this box enables volunteers to send an email to the administrator from their profile.
  6. Title: add the administrator’s title which will be displayed to the volunteer in their CONTACT tab along with the name of the administrator and their organization.
  7. Finish this step by clicking the [Save] button. If custom fields have been added to the Admin Module, continue by adding other information to the administrator’s profile.