00:21:01 Kathleen Lashinsky: Kathy Lashinsky Patriot Healthcare Volunteer Coordinator in SC 00:21:06 Fireflies.ai Notetaker Julia: Julia invited Fireflies.ai here to record & take notes. By continuing, you agree to https://fireflies.ai/privacy Type: '/ff pause' - pause recording '/ff leave' - to stop recording View Realtime notes here: https://app.fireflies.ai/live/01KV64EGF6KDT3BNSWFV9KC9Q1?ref=live_chat 00:21:44 Ineavelle Colon Reyes: Ineavelle Colon- Catholic Charities of Central Florida 00:21:48 Linda Brady: Linda from TOSA in San Antonio here. Excited to be here. Also, there is an echo. Is anyone else hearing that? 00:21:51 Sheila McCoy: Sheila McCoy-director Heart of Putnam 00:21:55 Angela Williamson: Hello Angela Williamson CVA, Consultant and Volunteer Community Relations for Blood Bank of Delmarva. 00:21:56 Corina Sadler, CVA: 👏 00:22:02 Bubbles Notetaker: Hi 👋 I'm recording this meeting and taking notes for dagmawi getahun + 1 other. After the call, you'll get an AI summary and action items by email. Try Bubbles for free🔥 — Turn on automatic meeting note-taking: https://bubbl.es/notetaker Remove me from this meeting ➡️: https://bubbl.es/remove-notetaker?t=CtZpjuo8NPqsD7JaYEhGHYpx1KkCFJ9LE 00:22:05 Kim Rogers-Hatfield: Kim Rogers-Hatfield Director of Community Resources Heart of Indiana United Way (east central IN) 00:22:08 Brianna Hardy Daviet: Brianna - United Way of Weld County 00:22:09 Janet-lee Ferris: Janet-lee from Beth Donovan Hospice in Kemptville, ON Canada 00:22:12 Melanie Cole Goldberg: Melanie Cole Goldberg from Alexander JFS, Houston 00:22:15 Cherie Strucaly: Hello from Cherie in North Haven Connecticut 00:22:17 Better Impact Webinars: Welcome everyone! So happy to have you here today! 00:22:20 Avery Morgan: Avery Morgan from Ojai, CA! 00:22:23 New Horizons 2SlLGBTQIA+ Social Inclusion Project: Jason from Ribbon Community, Vancouver Canada 00:22:26 Jodie Phillips: HI everyone-Jodie Phillips-Associate Director for DV/SA agency, COVE in Ludington, MI 00:22:29 Theresa Reyes: Hola! Theresa Reyes, Sunset Hospice, Tucson, AZ 00:22:29 Callia Garwood: Callia Garwood, Coordinator of Volunteer Management at the City of Toronto 00:22:30 Alex Kershaw: Alex Kershaw from Volunteer North Shore in Vancouver, BC Canada 00:22:31 Nikki Garrard: Nikki Garrard from the Ronald McDonald House in Chapel Hill NC 00:22:32 Amanda Kintzi: Amanda Kintzi, Volunteer & Outreach Specialist from Family Service Rochester in MN 00:22:38 Kristen Guider: Hello, Kristen Guider from Lifespan, Rochester, NY 00:22:39 Annie Paskovich: Annie - Children's Hospital Colorado Foundation 00:22:40 Grace Kenney: Grace Kenney from Bright Light in NYC 00:22:40 Sheri Kempker: Sheri - Missouri State Parks 00:22:41 Gabriela Nef Ojeda: Hello! My name is Gabriela I'm a Programs & communications coordinator at Volunteer Strathcona from Edmonton Area, Canada 00:22:41 Carey Hilgartner: good morning from Rotary Chestermere 00:22:41 Darius Edwards: Darius Edwards, Volunteer Program Manager, LASPCA New Orleans 00:22:42 Abbi Stewart: Hello everyone! Abbi, Volunteer Resources Team Lead at Lakeridge Health, Ontario, Canada 00:22:45 Bridget Rongner: Bridget - Regional Volunteer Coordinator - St. Croix Hospice in WI 00:22:46 Ashley Ray: Ashley Ray - Volunteer coordinator for Michigan Humane 00:22:48 Angel De Luz: Hi everyone! Angel De Luz, Volunteer Manager from Comic-Con Museum in San Diego, California 00:22:48 Better Impact Webinars: Incremental Investment in Volunteer Strategy: Building Systems for Sustainable Volunteer Engagement 00:22:48 Brandon Chapman: Hi everyone, Brandon from the City of Scottsdale in Arizona. 00:22:49 Andrew Linares: Andrew Linares | The Midnight Mission, Los Angeles, CA. | Community Engagement & Volunteer Manager 00:22:49 Chandra Hodgkinson: Chandra Hodgkinson, Edmonton Meals on Wheels, Edmonton, Alberta 00:22:51 Karen Bodwell: Karen Bodwell - Arc of Palm Beach County. 00:22:51 Becca Conner: Hello! Becca from Sanford Health in Sioux Falls, South Dakota 00:22:54 Mercedes Dunphy: Mercedes @ FIRST UNITED in the DTES 00:22:55 Colette Saucier: Colette Saucier, Catholic Charities of Baltimore 00:22:58 Tammy Altes: Tammy Altes from St. Joseph's Medical Center Stockton, Ca 00:22:59 Carmen Ocampo: Hi! Carmen Ocampo, Community Recreation Director for the Town of Ogema, Saskatchewan, Canada 00:22:59 Michele Armstrong: Hi Michele Armstrong Head of Volunteering Auckland Project in Bishop Auckland the north of England UK 00:23:00 Josie Brown: Josie, Volunteer Resource Manager, Culture and Heritage Museums 00:23:03 Sherry Halphen: Sherry Halphen from United Way Lowcountry, Beaufort, SC 00:23:03 Molly Albers: Hi, I'm an AI assistant helping Molly Albers take notes for this meeting. Follow along the transcript here: https://otter.ai/u/nhrX4sADAWeCpoCp-6hLgo14H14?utm_source=va_chat_link_1 You can see screenshots and add highlights and comments. After the meeting, you'll get a summary and action items. If you'd like to stop this recording, you can go to the link above and click the Stop button. If you'd like to stop the recordings for all Otter Notetakers in this meeting, you can type "otter stop" in Zoom chat. 00:23:03 Sheryl Zibrowski: Hi, I'm an AI assistant helping Sheryl Zibrowski take notes for this meeting. Follow along the transcript here: https://otter.ai/u/vUJZexCyjpM3JMTns1I2HIVllvU?utm_source=va_chat_link_1 You can see screenshots and add highlights and comments. After the meeting, you'll get a summary and action items. If you'd like to stop this recording, you can go to the link above and click the Stop button. If you'd like to stop the recordings for all Otter Notetakers in this meeting, you can type "otter stop" in Zoom chat. 00:23:04 Martin Falcon: Hi, I'm an AI assistant helping Martin Falcon take notes for this meeting. Follow along the transcript here: https://otter.ai/u/vcStX9CHf8cPq1BCvcs3YBy77rE?utm_source=va_chat_link_1 You can see screenshots and add highlights and comments. After the meeting, you'll get a summary and action items. If you'd like to stop this recording, you can go to the link above and click the Stop button. If you'd like to stop the recordings for all Otter Notetakers in this meeting, you can type "otter stop" in Zoom chat. 00:23:04 Saskia Rinkoff: Saskia Rinkoff, Manager, Volunteer Engagement at Harbourfront Centre on Toronto's central waterfront 00:23:04 Amy Pillage: Hi, I'm an AI assistant helping Amy Pillage take notes for this meeting. Follow along the transcript here: https://otter.ai/u/KHQD-XZgzv-uz06pexnV7Ph7lnA?utm_source=va_chat_link_1 You can see screenshots and add highlights and comments. After the meeting, you'll get a summary and action items. If you'd like to stop this recording, you can go to the link above and click the Stop button. If you'd like to stop the recordings for all Otter Notetakers in this meeting, you can type "otter stop" in Zoom chat. 00:23:04 Judy Hall: Hi, I'm an AI assistant helping Judy Hall take notes for this meeting. Follow along the transcript here: https://otter.ai/u/nkNFD1w3rKqYF44-DekEHwzPIpk?utm_source=va_chat_link_1 You can see screenshots and add highlights and comments. After the meeting, you'll get a summary and action items. If you'd like to stop this recording, you can go to the link above and click the Stop button. If you'd like to stop the recordings for all Otter Notetakers in this meeting, you can type "otter stop" in Zoom chat. 00:23:09 Uche Utah: Hello Everyone, Uche Utah here. Volunteer Coordinator for Dress for success, Saskatoon, Saskatchewan Canada 00:23:11 Paula Bildfell: Paula Bildfell from AgeCare in Canada 00:23:14 Jeffrey Isaacson: Jeffrey Isaacson, HIAS Pennsylvania in Philadelphia PA 00:23:14 Kathleen Lashinsky: Will we get copies of the slides 00:23:15 Crystal Mitchell: Hello, I am the Volunteer Coordinator at Arnot Health, a member of Centralus Health in NY, USA. 00:23:21 Anna Campbell: Anna Campbell - Volunteer Program Coordinator - Las Vegas-Clark County Library District 00:23:23 Linda Brown: Linda from Woman to Woman Pregnancy Resource Center Texas 00:23:24 Joni Watson: Joni Watson, Community Outreach for the Brunner Literacy Center, Dayton, Ohio 00:23:29 Bethel Tapano: Hi Bethel (Senior Emergency Management Coordinator) Winnipeg Red Cross. 00:23:29 Sharon Reilly-Tobin: Greetings! Sharon Reilly-Tobin, Catholic Charities, New Jersey 00:23:29 Teresa Volta: Teresa Volta from AmeriCorps RSVP (Grafyon & Sullivan Counties NH) 00:23:30 Patti Deford: Patti, Volunteer Coordinator at Glendive Medical Center 00:23:35 Liliana Chau: Hi everyone! I’m Liliana Chau, Volunteer from Redlands Family Services, California 00:23:38 Meghan O'Rourke: Meghan- Volunteer Services Coordinator at WPSHC 00:23:38 Yeidymar Sierra Moya: Yeidymar Sierra, Manager of Volunteer Services at CLUES, MN 00:23:48 Larissa Lau: Larissa, Volunteer Manager at Vancouver Fringe here in Vancouver, BC, CAD 00:23:49 Adrianna Morrison: Addy Morrison, Regional Volunteer Outreach Manager, All Hands & Hearts 00:23:55 Olivia Sharrard: Hello! Olivia Sharrard, Freelance Volunteering and Community Engagement (OCS Projects) - based in North Yorkshire, UK 00:23:56 Katimah Harper: Katimah Harper, Volunteer Coordinator at Houston Hospice. Happy to be here! 00:24:01 Tanya Slowski: Hi from Saskatchewan Health Authority Volunteer Services 00:24:03 Jennifer Johnson: Jennifer, Volunteer Engagement Specialist from The Bethlehem Center i 00:24:04 Ardythe Harder: Ardythe Harder, CVA, Edmonton Meals on Wheels in Edmonton, Alberta 00:24:07 Pina Masciarelli: Pina Masciarelli Volunteer Coordinator at Wakefield Food Pantry, MA 00:24:10 Diana Ferriss: Diana Rotgers Wesleylife hospice volunteer coordinator in central Iowa 00:24:12 Carissa Santangelo: Is the audio weirdly echo-y for everyone, or is it just me/ 00:24:14 Melanie Steele: Hello! Melanie Steele Volunteer Coordinator - CASA Las Vegas 00:24:16 Corina Sadler, CVA: Can you share the recording link to the Beth Steinhorn session with Houston? 00:24:16 Mark Randall: Mark fromSafeLink Alberta Society Calgary 00:24:19 Danielle Naccarato: Hi there! Danielle Naccarato, from Kids Help Phone 00:24:19 Deanna Howell: Deanna - Volunteer Coordinator at Brantford Food Bank (Ontario) 00:24:27 Lexi Milligan: Lexi from Literacy Services at Regina Public Library in Regina, Saskatchewan 00:24:27 Mary Andrusyk: Mary A., Volunteer Services Supervisor, Forest Preserve District of DuPage County, Illinois 00:24:28 Jean Murray: Hello! Volunteer Coordinator with Gentiva Hospice, Edina, MN 00:24:30 Karley Tran: Hi everyone! I'm Karley, Volunteer Resource Associate at Lakeridge Health, Ontario, Canada. 00:24:30 Tammy Heidbuurt: Hello Everyone! I'm Deepika Naidu from New Hope Community Bikes, Hamilton, Ontario 00:24:31 Madison Krchnavy: Madison Krchnavy, Volunteer Coordinator for Fello in Annapolis, Maryland 00:24:42 Marc Aquilina: Marc Aquilina Volunteer Coordinator GTAA/Toronto Pearson Airport/ Welcome Team 00:24:42 Kristin Cato: Hi! Kristin with MCCBC, Abbotsford BC 00:24:43 Walter Hryshko: Walter - Volunteer Manager at Toronto Pearson airport 00:24:44 Rachel Ditzig: Rachel Ditzig - Volunteer Manager at the UMLAUF Sculpture Garden in Austin, Texas 00:24:47 Susan Alexander-Wilson: Volunteer Manager at We Are Blood in Austin TX 00:24:47 Mercedes Dunphy: Audio is echoing for me as well 00:24:52 Kulwinder Sarai: Hi Kulwinder Sarai Settlement Worker at the Calgary Bridge Foundation for Youth, Calgary Alberta 00:24:59 Jennifer Ebner: same -- hard to hear 00:25:03 Kate Steele: Kate Volunteer and Community Partnership Specialist with Nurses for Newborns St Louis MO 00:25:04 Melanie "Robbestad Engagement Lead: Hello - Melanie R from the unceded territory of the Lheid'li T'enneh, otherwise known as Prince George. Northern Health Volunteer Resources 00:25:10 Sophie Brotzel: Sophie Brotzel - Volunteer Coordinator at Pets In Need in Palo Alto, California 00:25:19 Anne Preston: Hello! Anne - Volunteer Engagement Coordinator at Leader Dogs for the Blind in Rochester Hills, MI. :) 00:25:21 Kara Moilien: Kara, CVA American Board of Physical Medicine and Rehabilitation 00:25:25 Elizabeth Torres: Hello Everyone! Elizabeth Torres, Volunteer Manager with the Omaha EITC Coalition in Omaha, NE 00:25:25 Angela Walters: Hi From Detroit 00:25:27 Peg Tanner: Hello! I'm Peg Tanner from Arizona Golf. 00:25:27 Renee Williams: Hello! Renee Williams- OIC of America, National Volunteer Coordinator (Minneapolis, MN) 00:25:28 Amber Campbell-Moore: Hello everyone! My name is Amber Campbell-Moore and I'm the Volunteer Services Manager at the International African American Museum in Charleston, SC 00:25:28 Rowena Harper: Hello! Rowena Volunteer Program Coordinator, Vision House 00:25:31 Melisa Fox: Melisa Fox - Volunteer Coordinator, St Joseph's Hamilton, Canada 00:25:35 Mercedes Dunphy: I'm going to leave and come back in and hope that the reset sorts it 00:25:36 Tonja Inlaw: Volunteer Development-Garrison NY Franciscan Sisters 00:25:37 Olga Elizarova: Hello, Olga, Canadian Blood Services, Edmonton, Ab 00:25:39 Sammy Thumba: Hi from Catholic Charities DC! Sammy Thumba - Volunteer Manager at CCDC 00:25:45 Ardythe Harder: Replying to "Is the audio weirdly echo-y for everyone, or is it just me/" My audio is not echo-y 00:25:56 Caliope Bledy: Caliope Bledy Coordinator Camden County Certified Gardeners New Jersey 00:25:56 Michele Sahar: Michele Sahar- Director of Volunteer Service- Saint Therese Senior Living- MN 00:26:01 Angela Thomas: Angela Thomas- Make-A-Wish South Carolina 00:26:02 Alexis Wilson: Hello from Interfaith Community Services, Tucson, Arizona! 00:26:04 Shannon Johnston: Hello from Shelter Nova Scotia (housing and homelessness) in Halifax, Nova Scotia, Canada 00:26:04 Roger Egan: Roger Egan - President, Ottawa Amateur Radio Club 00:26:04 Nicholas Cannell: Nicholas Cannell, Director of AmeriCorps and Volunteer Services, Sun River Health of NYS 00:26:13 Alexa Starry: Hi all! Alexa Starry - Library Supervisor of Volunteer Services in Scottsdale, Arizona 00:26:15 Stephanie Coffel: Steph Coffel FeedNC Mooresville NC <3 00:26:18 Mercedes Dunphy: Figured it out - my link opened two windows :-) 00:26:19 Nicholas Rahming: Nicholas Rahming from Minnesota Children's Museum- feel free to add me on LinkedIn ☺️ 00:26:21 Carissa Santangelo: Thank you, I found the problem. I somehow had the zoom call open in 2 different windows 🤦‍♂️ 00:26:23 Kellie Stiner: Kellie Saint Therese IHM Senior Living Monroe, MI 00:26:24 Sophia Netterfield: If you're hearing an echo, check to see if you have the zoom open in two windows. 00:26:38 Simrit Rai: Hi! Simrit - volunteer director at ARK society in Calgary! 00:26:43 Erinn Horton: Erinn Horton, Senior Director of Volunteer Engagement at Kids' Meals in Houston, Texas. 00:26:46 Britney Wyatt: Britney Wyatt - Volunteer Coordinator - Cullman Parks, Recreation, and Sports Tourism. 00:26:48 *Stella * Au: Stella Au, City of Surrey, BC, Canada 00:26:50 Jackie Franklin: Jackie Franklin-Volunteer Manager Kingston Ontario 00:26:59 Michelle Bell: Michelle Bell, Dir Comm Engagement/Lead VC for Paradigm Health, hospice agency in Indianapolis 00:27:01 Mykayla Kroeger: Mykayla Kroeger-Director of Volunteer Engagement at La Soupe in Cincinnati 00:27:04 Daniela Bruns: Hi, Daniela Bruns from Shuswap Immigrant Services Society, volunteer coordinator. 00:27:13 Shanna Nyathi: Shanna, Volunteer Manager at Rainbow Riders Therapeutic Riding Centre - Newfoundland 00:27:14 Julie Cunningham: Julie Cunningham, Director, Lifespan, AmeriCorps Seniors, Rochester NY 00:27:22 Val Powell: Hi I'm Val from Hamilton Burlington SPCA in Canada . Jumped from the procurement to volunteer (management) 2 weeks ago. Excited to work on streamlining volunteer onboarding and processes 00:27:36 Rachel McDonald: Hi, Rachel McDonald, Community Engagement Manager - Pierce County Library System in WA. 00:27:37 Sophie Brotzel: Hi all! I am Sophie Brotzel, Volunteer Coordinator at Pets In Need in Palo Alto, California 00:28:08 Patty Feick: Hi, Patty from Manna House in Baltimore, MD 00:28:15 Katie Battle: Hi! Katie Battle from the United Way of the Greater Triangle in NC! 00:28:21 Raechel Miller: Hi everyone, Raechel Miller, Community Engagement Manager with the Northeast Iowa Food Bank. 00:28:22 Nicole Barich-Williams: Hi everyone, Nicole here from City of Burlington (Ontario, Canada) 00:28:24 Better Impact Webinars: APPLY: Tony Goodrow Scholarship (for first time CVAs): https://welcome.betterimpact.com/tony-goodrow-scholarship 00:28:51 Corina Sadler, CVA: ^ what a great opportunity! 00:28:54 Linda Saum: Hi there, Linda Saum, Volunteer Coordinator, Chatham County Aging Services. 00:28:58 Better Impact Webinars: Miss Session 1 and 2? Watch here: Here's the recording for session 1 and 2: https://www.betterimpact.com/incremental-investment-in-volunteer-strategy 00:29:08 Emmanuel Opara: Hi all, Emmanuel Opara, SEMC Manitoba 00:29:15 Stacey Gallegos: Hi! Stacey Gallegos, Community Outreach Director Lantern House Homeless Shelter Ogden, Utah. 00:29:42 Dora Hernandez: Hello all! I'm Dora Hernandez, City of El Paso in far west Texas, 915TreeKeeper Program, https://www.elpasotexas.gov/community-and-human-development/915-tree-keepers/ 00:29:52 Corina Sadler, CVA: Thank you for sharing that link @better impact 00:30:33 Better Impact Webinars: [GUIDE] The Ultimate Guide to Boosting Volunteer Engagement with Technology - https://www.galaxydigital.com/free-tools/the-ultimate-guide-to-boosting-volunteer-engagement-with-technology 00:30:33 Stephanie Hoffland: Stephanie, Volunteer Manager - CSA MtView, CA 00:31:01 Better Impact Webinars: [GUIDE] The Ultimate Guide to Volunteer Engagement - https://www.galaxydigital.com/free-tools/the-ultimate-guide-to-volunteer-engagement 00:31:45 Angela Thomas: . 00:31:46 Graciela Flores Hernandez: Graciela Flores, CCSEM-La Casa Amiga. 00:33:18 Kelly Leversee: Thank you for that statement! I need to help my organization understand that. Losing great community volunteers has been so painful after doing so much to recruit and train and place!! 00:33:30 Meghan Walsh: Meghan, Volunteer & Stewardship Coordinator from the Canadian Canoe Museum in Peterborough, Ontario, Canada 00:33:42 Hannah Grainger-Frost: Hannah Grainger-Frost, Volunteer Services Coordinator, Alzheimer Society BHNHH 00:34:18 Better Impact Webinars: AL!VE (Association of Leaders in Volunteer Engagement) - https://www.volunteeralive.org/ 00:35:40 Stella Onidoma: Onidoma Stella Obianuju, Volunteer Coordinator from Regina Public Library, Sk, Canada 00:35:45 Better Impact Webinars: [FREE SYSTEM AUDIT] The Digital Volunteer Experience Tech Audit - https://www.galaxydigital.com/free-tools/volunteer-tech-audit-sign-up 00:36:47 Julie Holmes: Julie Holmes Volunteer Manager in South Dakota 00:37:24 Better Impact Webinars: [QUIZ] Tech Readiness Quiz: Does Your Organization Need Volunteer Engagement Technology?- https://www.galaxydigital.com/free-tools/tech-readiness-quiz 00:37:41 Carol Imbriani Bennett: Hello from Carol Bennett - Volunteer and Special Projects Supervisor, St. Vincent de Paul CARES, Florida 00:38:20 Erica Marks: Hello from Erica Marks Director of Volunteer Services at Age Well in VT 00:39:23 Sonora Coles: Hello from Sonora Coles, Volunteer Engagement Coordinator at Bay Area Cancer Connections in San Mateo, CA 00:41:22 Corina Sadler, CVA: Woop woop! 00:41:26 Better Impact Webinars: AL!VE (Association of Leaders in Volunteer Engagement) - https://www.volunteeralive.org/ 00:41:29 Corina Sadler, CVA: 😎 00:41:49 Isabella Oliver: ❤️ Corina Rocks! 00:42:10 Corina Sadler, CVA: 🫶 right back atcha @Isabella 00:42:47 Mariya T: Hello from Mariya Tarabanovska, the Founder of Flight Crowd, UK based volunteer non profit - thank you for the wonderful session, would love to connect! https://www.linkedin.com/in/mariya-tarabanovska 00:42:49 Better Impact Webinars: [BLOG] What You Don't Know Is Holding You Back by Nicole R. Smith - https://blog.betterimpact.com/en/what-you-dont-know-is-holding-you-back 00:43:14 Madeline Ashcraft: Hello from Madeline Ashcraft, Volunteer Manager at St Vincent de Paul of Seattle | King County. Cool to see other SVdP folks here! 00:43:24 Better Impact Webinars: Thanks for extending the invite to connect, Mariya! Folks, feel to drop your LinkedIn in the chat! 00:44:44 Deanna Howell: Yay! Love driving a manual! 00:44:57 Brianna Gohde: Reacted to "Yay! Love driving a manual!" with 👆🏻 00:45:07 Quinn O'Donnell: Reacted to "Yay! Love driving a manual!" with 👆🏻 00:45:26 Corina Sadler, CVA: 🚙 00:46:03 Better Impact Webinars: [Watch] Volunteer Feedback: How a Culture of Balanced Communication Supports Retention - https://www.galaxydigital.com/webinars/volunteer-feedback-how-a-culture-of-balanced-communication-supports-retention 00:46:30 Nicole Tello: HI, Nicole ( Volunteer Services Coordinator) from Hamilton, Ontario Canada! 00:46:53 Ernest Ibadin: Hello everyone, Ernest Ibadin, Community Engagement Officer and Volunteer management For FHI 360 Northeast Nigeria. 00:47:28 Better Impact Webinars: [GUIDE] Calculating Volunteer Program ROI: A Holistic View for Volunteer Leaders - https://www.galaxydigital.com/free-tools/volunteer-program-roi-guide 00:47:38 Lady Huertas: Hello, Lady Huertas - Volunteer & Community Coordinator at Mission Thrift Store Sarnia 00:47:40 Toni Reitter: Hello everyone, Toni Reitter from Hospice of teh Central Peninsula in Soldotna, Alaska. I'm the Admin Assistant AND Volunteer Coordinator. 00:47:50 Better Impact Webinars: [GUIDE] Volunteer Tracking: A Holistic Guide for Leaders of Volunteers  - https://www.galaxydigital.com/free-tools/volunteer-tracking-a-holistic-guide-for-leaders-of-volunteers 00:48:04 Karen Goulet, CVA (She/Her): Gotta love the double hats Toni! 00:48:26 Tolulope Bewaji: Tolulope Bewaji, Volunteer Services Coordinator from Siloam Mission, Winnipeg Manitoba Canada 00:48:29 Toni Reitter: yeah it gets me to the burnout level twice as fast haha 00:48:51 Isabella Oliver: Great points, Nicole 00:48:57 Better Impact Webinars: Reacted to "Great points, Nicole" with 🎉 00:49:22 Karen Goulet, CVA (She/Her): Love that 3-4 No’s Deep.. 00:51:10 Maggie Stewart: I agree with what Nicole is saying re being prepared for counters (ideally with data to support). That said, I also recommend you have someone in your professional corner (ideally who you do not work with) to help you stay resilient. Sometimes... your proposals are not accepted for political, 'gut feelings', (and sometimes systems of oppression/biases) - reasons beyond your control. It's good to have a friend to call to navigate afterwards and keep you going =) 00:51:32 Brianna Gohde: Reacted to "I agree with what Nicole is saying re being prepared for counters (ideally with data to support). That said, I also recommend you have someone in your professional corner (ideally who you do not work with) to help you stay resilient. Sometimes... your proposals are not accepted for political, 'gut feelings', (and sometimes systems of oppression/biases) - reasons beyond your control. It's good to have a friend to call to navigate afterwards and keep you going =)" with ❤️ 00:51:41 Better Impact Webinars: [Video Course] Volunteer Leadership & Internal Advocacy - https://www.galaxydigital.com/free-tools/volunteer-leadership-and-internal-advocacy-course 00:51:51 Mary Andrusyk: Reacted to "I agree with what Nicole is saying re being prepared for counters (ideally with data to support). That said, I also recommend you have someone in your professional corner (ideally who you do not work with) to help you stay resilient. Sometimes... your proposals are not accepted for political, 'gut feelings', (and sometimes systems of oppression/biases) - reasons beyond your control. It's good to have a friend to call to navigate afterwards and keep you going =)" with 👏 00:52:14 Karen Goulet, CVA (She/Her): Fantastic insight Maggie- we all need those people in our corner. 00:52:28 Ernest Ibadin: www.linkedin.com/in/ernest-ibadin-857615128 00:52:50 Tarin Potter: Reacted to "I agree with what Nicole is saying re being prepared for counters (ideally with data to support). That said, I also recommend you have someone in your professional corner (ideally who you do not work with) to help you stay resilient. Sometimes... your proposals are not accepted for political, 'gut feelings', (and sometimes systems of oppression/biases) - reasons beyond your control. It's good to have a friend to call to navigate afterwards and keep you going =)" with ❤️ 00:52:51 Tarin Potter: Reacted to "I agree with what Nicole is saying re being prepared for counters (ideally with data to support). That said, I also recommend you have someone in your professional corner (ideally who you do not work with) to help you stay resilient. Sometimes... your proposals are not accepted for political, 'gut feelings', (and sometimes systems of oppression/biases) - reasons beyond your control. It's good to have a friend to call to navigate afterwards and keep you going =)" with 👏 00:52:53 Debra Colley, CVA (she/her): Preach! 00:53:39 Amber Copley: https://www.linkedin.com/in/ambercopley/ 00:53:42 Maggie Stewart: Happy to be that person for any VM professionals. You are all incredible and I wish you resilience and hope in your future investment proposals! Please don't give up. 00:54:20 Avery Morgan: https://www.linkedin.com/in/averymorgan23/ Nice to connect with y'all! 00:54:29 Shannon Johnston: Reacted to "Happy to be that person for any VM professionals. You are all incredible and I wish you resilience and hope in your future investment proposals! Please don't give up." with ❤️ 00:54:45 Ruth Wagley: Hello from Ruth in Spokane, WA Horizon Hospice-This series has up to the minute info that I appreciate very much! 00:54:52 Erinn Horton: https://www.linkedin.com/in/erinnhorton/ 00:55:02 Molly Albers: Molly is on a Basic Otter plan with 30 minute meetings. To record longer meetings, upgrade to Pro: https://otter.ai/pricing?utm_source=oa-chat-basic 00:55:03 Amy Pillage: Amy is on a Basic Otter plan with 30 minute meetings. To record longer meetings, upgrade to Pro: https://otter.ai/pricing?utm_source=oa-chat-basic 00:55:03 Sheryl Zibrowski: Sheryl is on a Basic Otter plan with 30 minute meetings. To record longer meetings, upgrade to Pro: https://otter.ai/pricing?utm_source=oa-chat-basic 00:55:04 Judy Hall: Judy is on a Basic Otter plan with 30 minute meetings. To record longer meetings, upgrade to Pro: https://otter.ai/pricing?utm_source=oa-chat-basic 00:55:05 Angela Williamson: Being taken for granted is real. not to strong words 00:55:08 Stephanie Hoffland: https://www.linkedin.com/in/stephanie-hoffland/ 00:55:54 Ashley Ray: https://www.linkedin.com/in/ashleymarieray/ 00:56:01 Better Impact Webinars: Reacted to "https://www.linkedin.com/in/stephanie-hoffland/" with 🎉 00:56:04 Better Impact Webinars: Reacted to "https://www.linkedin.com/in/ashleymarieray/" with 🎉 00:56:24 Karen Goulet, CVA (She/Her): If you are a client of Volunteer Impact you can find a community in one of our User Groups. Click link below to join based on industry and/or location https://app.betterimpact.com/PublicEnterprise/94e5e0e6-f0f3-4b7c-a8d9-6f9772e2e0e6 00:56:35 Better Impact Webinars: Reacted to "If you are a client of Volunteer Impact you can find a community in one of our User Groups. Click link below to join based on industry and/or location https://app.betterimpact.com/PublicEnterprise/94e5e0e6-f0f3-4b7c-a8d9-6f9772e2e0e6" with ❤️ 00:56:47 Better Impact Webinars: Reacted to "https://www.linkedin.com/in/erinnhorton/" with 🎉 00:56:59 Nancy Shore: If anyone supports K-12 school volunteer efforts, I’d love to connect: https://www.linkedin.com/in/nancyshore/ 00:57:04 Better Impact Webinars: Reacted to "https://www.linkedin.com/in/averymorgan23/ Nice to connect with y'all!" with 🎉 00:57:23 Stephanie Hoffland: Replying to "If anyone supports K-12 school volunteer efforts, I’d love to connect: https://www.linkedin.com/in/nancyshore/" Happy to chat Nancy! 00:58:19 Nancy Shore: Reacted to "Happy to chat Nancy!" with 👍 00:58:44 Michele Armstrong: if anyone is in the Heritage sector, museums, galleries etc please link https://www.linkedin.com/in/michele-armstrong-55b75b2a/ 00:58:49 Better Impact Webinars: Watch Volunteer Engagement Leaders: Uncomfortable Truths to Understand When Self-Advocating - https://www.galaxydigital.com/webinars/volunteer-engagement-leaders-uncomfortable-truths-to-understand-when-self-advocating 00:58:55 Better Impact Webinars: Reacted to "if anyone is in the Heritage sector, museums, galleries etc please link https://www.linkedin.com/in/michele-armstrong-55b75b2a/" with 🎉 01:00:38 Better Impact Webinars: [GUIDE] The Ultimate Guide to Boosting Volunteer Engagement with Technology - https://www.galaxydigital.com/free-tools/the-ultimate-guide-to-boosting-volunteer-engagement-with-technology 01:00:55 Karen Goulet, CVA (She/Her): www.linkedin.com/in/karengouletbc 01:01:16 Deanna Howell: I'm at a Food Bank and have worked at a hospital for 20 years. If you would like to connect: www.linkedin.com/in/deanna-howell 01:01:50 Crystal Stone: Would love to connect too! I'm Bay Area based, and my background is in public spaces and museums: www.linkedin.com/in/crystal-lee-stone 01:02:39 Michelle Bell: Michelle Bell, PhD | LinkedIn 01:02:47 Allie Acridge: If anyone works in victim services, I would love to connect: https://www.linkedin.com/in/allie-acridge/ 01:03:04 Stephanie Hoffland: Replying to "Would love to connect too! I'm Bay Area based, and my background is in public spaces and museums: www.linkedin.com/in/crystal-lee-stone" Me too, Bay Area! 01:03:31 Yeidymar Sierra Moya: Yeidymar Sierra Moya, MS | LinkedIn 01:03:42 Kelly Leversee: Kelly Leversee, MA, CSP | LinkedIn 01:03:43 Jeffrey Isaacson: I'm at a legal immigration nonprofit (that formerly provided refugee resettlement) if anyone wants to connect! https://www.linkedin.com/in/jeffrey-isaacson-59b40579/ 01:03:48 Better Impact Webinars: Reacted to "Kelly Leversee, MA, CSP | LinkedIn" with 🎉 01:03:50 Better Impact Webinars: Reacted to "Yeidymar Sierra Moya, MS | LinkedIn" with 🎉 01:03:51 Madison Krchnavy: I would love to connect with anyone who supports people with disabilities + advocacy! https://www.linkedin.com/in/madison-krchnavy-5227b912b/ 01:03:55 Lady Huertas: Lady Huertas - I would love to connect: https://www.linkedin.com/in/lady-huertashr 01:03:57 Chandra Hodgkinson: Most of my volunteers are retired, and they love being able to connect with me as a coordinator. So vital! 01:04:13 Better Impact Webinars: Reacted to "Lady Huertas - I would love to connect: https://www.linkedin.com/in/lady-huertashr" with 🎉 01:04:16 Better Impact Webinars: Reacted to "I would love to connect with anyone who supports people with disabilities + advocacy! https://www.linkedin.com/in/madison-krchnavy-5227b912b/" with 🎉 01:04:19 Better Impact Webinars: Reacted to "I'm at a legal immigration nonprofit (that formerly provided refugee resettlement) if anyone wants to connect! https://www.linkedin.com/in/jeffrey-isaacson-59b40579/" with 🎉 01:04:21 Ardythe Harder: Reacted to "Most of my volunteers are retired, and they love being able to connect with me as a coordinator. So vital!" with ❤️ 01:04:28 Brianna Gohde: Reacted to "Most of my volunteers are retired, and they love being able to connect with me as a coordinator. So vital!" with ❤️ 01:04:33 Amber Copley: Reacted to "Most of my volunteers are retired, and they love being able to connect with me as a coordinator. So vital!" with 💚 01:04:37 Karen Goulet, CVA (She/Her): I love how we are connecting here and looking for our people. These connections keep us going on hard days. 01:04:40 Jessica West: Do you find that corporate partner volunteers also want to get to know each other and have that relationship? 01:05:14 Better Impact Webinars: Reacted to "I love how we are connecting here and looking for our people. These connections keep us going on hard days." with ❤️ 01:05:15 Quinn O'Donnell: I have to jump off to prep for my next meeting. Thank you so much for the information, I'm looking forward to watching the rest later 🙂 01:05:16 Bethel Tapano: Awesome Idea!! 01:05:18 Corina Sadler, CVA: 😊 01:05:29 Darius Edwards: Great energy Nicole! 01:05:30 Better Impact Webinars: @Quinn, Thanks! 01:05:37 Anne Preston: Would also love to connect! Really interested in community engagement across all spaces: https://www.linkedin.com/in/anneepreston/ 01:05:39 Amanda Kintzi: I work with volunteers that help with Meals on Wheels, chore services for seniors, and at a Family Resource Center. Feel free to connect with me if it's a good fit! I enjoy connecting with others who enjoy bouncing ideas and more. https://www.linkedin.com/in/amanda-m-kintzi 01:05:44 Jean Murray: I'm with hospice and would love to connect with others in this space, too. 01:05:45 Madeline Ashcraft: Social Services/Foodbank folks, let’s connect! https://www.linkedin.com/in/madeline-ashcraft-263a89302 01:05:53 Jenny DeFreece: Very true! 01:05:59 Better Impact Webinars: Reacted to "Social Services/Foodbank folks, let’s connect! https://www.linkedin.com/in/madeline-ashcraft-263a89302" with 🎉 01:06:06 Angel De Luz: Looking to connect! Interested in input from people in all areas. I'm currently at a museum. https://www.linkedin.com/in/angeliquedeluz/ 01:06:08 Ardythe Harder: Replying to "I work with volunteers that help with Meals on Wheels, chore services for seniors, and at a Family Resource Center. Feel free to connect with me if it's a good fit! I enjoy connecting with others who enjoy bouncing ideas and more. https://www.linkedin.com/in/amanda-m-kintzi" I will be reaching out 01:06:09 Karen Goulet, CVA (She/Her): Jean- We have a hospice User Group! 01:06:19 Better Impact Webinars: Reacted to "I work with volunteers that help with Meals on Wheels, chore services for seniors, and at a Family Resource Center. Feel free to connect with me if it's a good fit! I enjoy connecting with others who enjoy bouncing ideas and more. https://www.linkedin.com/in/amanda-m-kintzi" with 🎉 01:06:40 Nancy Shore: I was making spreadsheets of schedules of volunteers that no one was looking at. It was a revelation to realize I didn’t have to do it anymore!!! 01:06:43 Toni Reitter: I would love to use a program/software to streamline training/communication, but I have an organization that just will not even sit and have that conversation. I feel it would help cut down my hours as I'm always behind in that part of the volunteer management. Ideas on how to propose that again? 01:06:59 Brianna Gohde: Reacted to "I was making spreadsheets of schedules of volunteers that no one was looking at. It was a revelation to realize I didn’t have to do it anymore!!!" with 🎉 01:07:25 Theresa Reyes: Hi Jean Murray, I'm also in Hospice and would love to connect! Theresa@sunsethospiceaz.com 01:07:48 Ardythe Harder: Reacted to "I was making spreadsheets of schedules of volunteers that no one was looking at. It was a revelation to realize I didn’t have to do it anymore!!!" with 🎉 01:08:00 Maggie Stewart: Hi Toni, I used a time tracker for a short window of time to show my time use (and wastage). I put that along with a list of 'dreams and aspirations' that I was capacity-restricted to get to. Then I positioned it as ROI (return on investment). That has worked for me in the past :) 01:08:03 Stephanie Hoffland: Reacted to "I was making spreadsheets of schedules of volunteers that no one was looking at. It was a revelation to realize I didn’t have to do it anymore!!!" with 👏 01:08:35 Stephanie Hoffland: Reacted to "Hi Toni, I used a time tracker for a short window of time to show my time use (and wastage). I put that along with a list of 'dreams and aspirations' that I was capacity-restricted to get to. Then I positioned it as ROI (return on investment). That has worked for me in the past :)" with ❤️ 01:08:46 Better Impact Webinars: The Volunteer Engagement Leader’s Playbook: Building Influence, Credibility, and Impact - https://blog.betterimpact.com/en/volunteer-engagement-leaders-playbook 01:10:02 Maggie Stewart: But, I'm also sorry to hear that you're in that position. That can be really tough. Keep asking in different ways and, if you can, try to build champions/advocates who can also ask on your behalf? =) 01:10:27 Toni Reitter: Thanks, Maggie! 01:10:43 Angela Williamson: DELEGATE!!!! LOVE IT! 01:10:46 Brianna Gohde: Reacted to "DELEGATE!!!! LOVE IT!" with 👆🏻 01:11:01 Angela Williamson: I can't do what I do without good delegation 01:11:17 Stephanie Hoffland: Thank everyone for connecting! If anyone wants to chat about engaging gen z or young professionals, that would be awesome. 01:11:36 Better Impact Webinars: Volunteer Management Software Guide 2026 - https://www.betterimpact.com/volunteer-management-software-buyers-guide 01:11:42 Mary Andrusyk: 👏 YES! "Let's pilot that!" This has made a big difference in how I've been able to grow my org's vol prg 01:11:47 Better Impact Webinars: Reacted to "👏 YES! "Let's pilot that!" This has made a big difference in how I've been able to grow my org's vol prg" with 👏 01:12:12 Stephanie Hoffland: Reacted to "👏 YES! "Let's pilot that!" This has made a big difference in how I've been able to grow my org's vol prg" with 👏 01:12:13 Better Impact Webinars: Volunteer Tracking: A Holistic Guide for Leaders of Volunteers  - https://www.galaxydigital.com/free-tools/volunteer-tracking-a-holistic-guide-for-leaders-of-volunteers 01:12:16 Amber Copley: Reacted to "I was making spreadsheets of schedules of volunteers that no one was looking at. It was a revelation to realize I didn’t have to do it anymore!!!" with 🎉 01:12:18 Alex Kershaw: I definitely have been automating and doing pilot programs on my end 01:12:38 Better Impact Webinars: Reacted to "I definitely have been automating and doing pilot programs on my end" with ❤️ 01:12:45 Better Impact Webinars: That’s amazing, Alex! 01:12:56 Amber Copley: Reacted to "👏 YES! "Let's pilot that!" This has made a big difference in how I've been able to grow my org's vol prg" with 👏 01:13:24 Pina Masciarelli: Can the Better Impact links being shared in the chat be sent out? They are hard to collect and follow presenters? 01:13:34 Inmi Lee: Our organization recently started Office Admin Volunteer role. The challenge that I have is that training someone who are not good at computer skills and still wants to be Office Admin Volunteer, takes tons of my time! Lol 01:13:35 Martin Falcon: Add last minute items before the meeting ends: https://otter.ai/u/vcStX9CHf8cPq1BCvcs3YBy77rE?utm_source=va_chat_link_3 01:13:49 Brianna Gohde: “CVA”? 01:13:58 Jean Murray: Need to jump off. THANK YOU! 01:14:04 Alexis Wilson: Certified Volunteer Administrator 01:14:08 Better Impact Webinars: Reacted to "Certified Volunteer Administrator" with ❤️ 01:14:09 Michele Armstrong: Thankyou so much for this, so much food for thought, and has made me think a lot. Apologies I need to leave 01:14:10 Karen Goulet, CVA (She/Her): https://cvacert.org/ 01:14:10 Brianna Gohde: Reacted to "Certified Volunteer Administrator" with 👍🏻 01:14:15 Better Impact Webinars: Reacted to "https://cvacert.org/" with ❤️ 01:14:30 Karen Goulet, CVA (She/Her): I just wrote my exam this spring.. was a great process and so happy to have my CVA now 01:14:41 Better Impact Webinars: The Tony Goodrow Scholarship Supporting leaders of volunteers on their journey to first-time CVA certification. Applications close 6/30 https://welcome.betterimpact.com/tony-goodrow-scholarship 01:14:44 Alexis Wilson: looking forward to getting my CVA this fall! 01:14:48 Angel De Luz: Reacted to "I just wrote my exam this spring.. was a great process and so happy to have my CVA now" with 🎉 01:14:52 Better Impact Webinars: Reacted to "looking forward to getting my CVA this fall!" with ❤️ 01:15:13 Kelly Leversee: Thank you for all of the connections today. Looking forward to the Points of Light Conference next week!! 01:15:14 Pina Masciarelli: I would be interested in discussing connecting with engaging with young professionals /Gen Z. 01:15:35 Allie Acridge: I wrote a grant!!!! 01:15:36 Court McCracken: Connecting what you’re doing to your organization’s strategic plan… really great insight 01:15:40 Better Impact Webinars: Reacted to "I wrote a grant!!!!" with 🎉 01:15:43 Amber Copley: Seek out scholarships! 01:15:44 Allie Acridge: Only reason I have an AL!VE membership and my CVA! 01:15:48 Better Impact Webinars: Reacted to "Seek out scholarships!" with ❤️ 01:15:53 Corina Sadler, CVA: Good luck on your CVA journeys everyone! 01:16:03 Erinn Horton: I agree. I paid for my own ALIVE membership. 01:16:08 Amy Pillage: Court- killing it as always in the chat and Q & A! You are the glue- we appreciate all the support you're providing during these sessions :) 01:16:27 Amber Copley: https://welcome.betterimpact.com/tony-goodrow-scholarship 01:16:32 Karen Goulet, CVA (She/Her): For our Canadian friends.. take a look at https://www.vmpc.ca/ as well 01:16:35 Alexis Wilson: THANK YOU NICOLE 01:16:37 Court McCracken: Thanks, Amy! It’s our whole team of Annelise and Karen G. Too!!! So grateful for our team 🙂 01:16:46 Mercedes Dunphy: Thank you! 01:16:47 Jeffrey Isaacson: Love Nicole's energy! 01:16:55 Kelly Leversee: Great!!! Thanks tons. One of the best one I have participated in in a while 01:16:56 Stephanie Hoffland: Replying to "I would be interested in discussing connecting with engaging with young professionals /Gen Z." please connect with me on LinkedIn! 01:16:57 Shanna Nyathi: Thanks! This was great! :) 01:16:59 Gabriela Nef Ojeda: Thank you so much!!! 01:17:03 Better Impact Webinars: Book a demo of Better Impact - https://www.betterimpact.com/book-a-demo 01:17:04 Gabriela Nef Ojeda: Great webinar. Learned lots 01:17:06 Nicole R Smith, CVA: lol I am drinking COCONUT WATER to be clear lololol 01:17:10 Karen Goulet, CVA (She/Her): https://www.linkedin.com/in/houstongoodwin/ 01:17:12 Nikki Garrard: Thanks! Great conversation! 01:17:14 Carmen Ocampo: Thank you! 01:17:14 Toni Reitter: would love to connect with other hospice volunteer coordinators 01:17:17 Better Impact Webinars: Please stay until the end for a post webinar survey!! 01:17:22 Renee Williams: rwilliams@oicofamerica.org 01:17:27 Kim Dooley: Thank you! 01:17:28 Stella Onidoma: Thank you so much 01:17:29 Shejjena Ahmed: I'm Shyne Ahmed working on the Serve Virginia Volunteer Hub! Shejjena.ahmed@dss.virginia.gov 01:17:33 *Stella * Au: Thank you! 01:17:36 Chris Clements: Great conversation today and appreciate Nicole Smith and Houston Goodwin. Much gratitude! 01:17:37 Carol Tucker: Thank you! 01:17:38 Kulwinder Sarai: Thank you! 01:17:40 Charmaine Cades: Thanks Nicole, Houston and Court 01:17:41 Inmi Lee: Thank you! 01:17:42 Saskia Rinkoff: Thank you all for a great conversation 01:17:43 Ineavelle Colon Reyes: Thank you so much. 01:17:44 Better Impact Webinars: Nicole’s LinkedIn: https://www.linkedin.com/in/nicolersmithnet/ 01:17:44 Toni Reitter: thank you for this webinar! 01:17:45 Kathlen Green: Thank you. 01:17:45 Olivia Sharrard: Thank you so much, this has been great! 01:17:45 Sammy Thumba: thank you! 01:17:46 Michele Sahar: Thank you. 01:17:46 Alisa Cramer: alisa.cramer@pennmedicine.upenn.edu 01:17:48 Peg Tanner: Thank you! 01:17:48 Tammy Heidbuurt: Thank you so much! 01:17:49 Kim Rogers-Hatfield: Thank you! 01:17:50 Brad Keizer: Thanks much! 01:17:50 Sarah Whitfield: Thank you both! We'll see you at POL soon!