00:24:06 Fireflies.ai Notetaker Terri Stringer: Terri Stringer invited Fireflies.ai here to record & take notes. By continuing, you agree to https://fireflies.ai/privacy. Type: '/ff pause' - pause recording '/ff leave' - stop recording By continuing, you agree to https://fireflies.ai/privacy View Realtime notes here: https://app.fireflies.ai/live/01M088TCRAZA9W6KEGZ2STWFC2?ref=live_chat 00:24:07 Fireflies.ai Notetaker Lea WIlliams: Lea WIlliams invited Fireflies.ai here to record & take notes. By continuing, you agree to https://fireflies.ai/privacy Type: '/ff pause' - pause recording '/ff leave' - to stop recording View Realtime notes here: https://app.fireflies.ai/live/01M08J8FT6RVKEAQZK13YQ3CSZ?ref=live_chat 00:24:14 Fireflies.ai Notetaker Tara Ntumba: Tara Ntumba invited Fireflies.ai here to record & take notes. By continuing, you agree to https://fireflies.ai/privacy. Type: '/ff pause' - pause recording '/ff leave' - stop recording By continuing, you agree to https://fireflies.ai/privacy View Realtime notes here: https://app.fireflies.ai/live/01M08A858YRQZCSY8FK6GKY8T2?ref=live_chat 00:24:16 Fireflies.ai Notetaker Lynne Staigmiller: Lynne Staigmiller invited Fireflies.ai here to record & take notes. By continuing, you agree to https://fireflies.ai/privacy Type: '/ff pause' - pause recording '/ff leave' - to stop recording View Realtime notes here: https://app.fireflies.ai/live/01M08KP7THPWY26G79KGW38G3H?ref=live_chat 00:24:38 Theresa Reyes: Good morning from Sunset Hospice in Tucson, AZ! 00:24:45 Kristin Keckler-Alexander: Good morning from Kansas City, MO 00:24:46 Keith Puffer: Hello from CVCOA in central Vermont! 00:24:47 Better Impact Webinars: Thank you for joining us for Incremental Investment in Volunteer Strategy: Measuring What Matters + Demonstrating Impact!! 00:24:50 Melisa Fox: Melisa Fox St Joseph's Healthcare, Hamilton Ontario Canada 00:24:52 Richard Higgins: 👋 Richard Higgins - Multnomah County (Oregon) Emergency Management. 00:24:53 Shaminda Perera: Shaminda Perera from Mississauga, ON, Canada. 00:24:56 Laura Lafantaisie: Good afternoon from Ottawa Canada 00:24:56 Kelli Ward: Good morning - Kelli from Seattle! 00:24:59 Dagmawi Shenkute: hello, from Ethiopia 00:25:02 Nikki Garrard: Hi from Chapel Hill, NC 00:25:02 Amanda Kintzi: Amanda in Rochester, MN 00:25:03 Better Impact Webinars: Welcome everyone! 00:25:04 Carole Ahmed: Project Knitwell - Fairfax, VA 00:25:06 Maya Brodie-Dowden: Good evening from Norfolk UK! :) 00:25:09 Jessica Melo: Hello from DCWP (NYC Free Tax Prep) from beautiful NYC! 00:25:09 Stacy McLean: Hello from Haliburton, Ontario Canada 00:25:10 Alice Eekman: Hello from the Netherlands! 00:25:11 Abbie Kendall: Reacted to "hello, from Ethiopia" with 😯 00:25:12 Sharron Nixon: hello from Calgary AB Canada 00:25:12 Shannon Johnston: Hello from Halifax, Nova Scotia, Canada 00:25:14 Elisabeth Osei-Kwame: Hello from the United Way of Central New York in Syracuse, NY. My name is Elisabeth Osei-Kwame, and I am the Volunteer Administrator here. 00:25:15 Emmanuel Opara: Good morning, from Winnipeg, Canada 00:25:15 Bailey Bush: Bailey Bush from Richmond, VA! 00:25:15 Dominique Rodriguez: Hello Dominique Rodriguez, North Memorial Health Robbinsdale, MN 00:25:16 Mel Henry: Hello from Moore, OK 00:25:17 Kevin Nelson: Kevin Nelson, St Jude's Ranch for Children, Nevada 00:25:17 Brooklynn Hole: Good morning! Winnipeg, Manitoba, Canada! 00:25:18 Shaun Leonoff: Hi from Winnipeg Manitoba Canada 00:25:19 Lynne Sabean: Greetings from Concord, NH 00:25:19 Liv Russo: Liv from Greater Birmingham Humane Society in Alabama! 00:25:21 Sílvia Pinheiro: Hi from Portugal! 00:25:22 Jenny Garver: Good morning from Central Illinois 00:25:22 Donna Swaffar: Good morning from United Way of Kaw Valley in northeast Kansas. 00:25:25 Elisabeth Osei-Kwame: Reacted to "hello, from Ethiopia" with ☺️ 00:25:26 Adrianne Gerstmar: Hello from Sherwood Park, AB Canada 00:25:27 Paula Bildfell: Hello from AgeCare in Alberta, British Columbia and Ontario, Canada! 00:25:28 Chantel Ellis: Chantel Ellis from Mustard Seed Communities, Needham Massachusetts 00:25:30 Rebecca Socha: Good morning from Chicago, IL! 00:25:32 Marcia Hirneisen: Good afternoon from Lancaster, PA 00:25:32 Trakia Knowles: Hello from Fort Smith, AR 00:25:33 Better Impact Webinars: Good morning everyone thank you so much for joining us today! 00:25:37 Albert Martin: Good morning from Space Center Houston, TX 00:25:38 Larissa Lau: Morning everyone! from Vancouver, BC Canada :) 00:25:39 Chris Wade: Hi everyone. Chris Wade here from www.timeforimpact.co.uk volunteering podcast and consultancy here in the UK. 00:25:42 Melissa Turner: Hello from Coalhurst, Alberta! 00:25:44 Elisabeth Osei-Kwame: Reacted to "Amanda in Rochester, MN" with ☺️ 00:25:45 Sophia Netterfield: Good morning from EarthCorps in Seattle, WA :D 00:25:45 Jennifer Henry: Hi from Citrus County, FL 00:25:46 Umeca Briscoe: Good morning from Baton Rouge, Louisiana 00:25:47 Elisabeth Osei-Kwame: Reacted to "Project Knitwell - Fairfax, VA" with ☺️ 00:25:47 Avneet Gulati: Hello,Avneet from Ryandale Transitional Housing Kingston,ON 00:25:48 Nancy Watson: Nancy from the Hyde Park neighborhood in Chicago! 00:25:49 Wendell Ransom: Good day from Eastern Shore VA 00:25:52 Jerramy Dear-Ruel: Good morning from Montana! 00:25:52 Katie Niersbach: Hello! Volunteer Alexandria in Alexandria, Virginia. 00:25:54 Brad Keizer: Brad from the beautiful Black Hills, S.Dakota 00:25:54 Kaycee Wright: Good Morning from Colorado Springs, CO! 00:25:57 Katie Myszka: Katie here from Portland, OR with Ride Connection 00:26:00 Kathy Hoffner: Good Morning From Kernersville Crisis Control Ministry 00:26:00 Craig Mckenna: Good evening from - Leeds - England :) 00:26:05 Crystal Mitchell: Hello from Elmira, NY. 00:26:05 Tony Richardson: Greetings from San Diego, CA. 00:26:06 Bubbles Notetaker: Hi 👋 I'm recording this meeting and taking notes for dagmawi getahun + 1 other. After the call, you'll get an AI summary and action items by email. Try Bubbles for free🔥 — Turn on automatic meeting note-taking: https://bubbl.es/notetaker Remove me from this meeting ➡️: https://bubbl.es/remove-notetaker?t=6R4HqVcBqERfsPa4D8gKLRUStnt98JRzb 00:26:07 Susan Liepins: Hello from Susan At Equest in Dallas 00:26:11 Ogochukwu Jones Okolie: Hiya everyone, Jones joining from North of England 00:26:15 Mary Marshall Graeber: Hello, from Richmond, VA 00:26:15 Better Impact Webinars: Catch up on Sessions 1-3!! https://www.betterimpact.com/incremental-investment-in-volunteer-strategy 00:26:17 Chibueze Osuagwu: hello Good evening from Nigeria 00:26:17 Elisabeth Osei-Kwame: Reacted to "Bailey Bush from Richmond, VA!" with ☺️ 00:26:18 Peg Tanner: Good morning. This is Peg Tanner from Phoenix, AZ. 00:26:19 Angela Sparks: Angela from RiseUP in Chattanooga TN. 00:26:22 Amy Ritzert: Good afternoon from Flint, Michigan 00:26:22 Suzette Moore: Suzette from Mobile, Alabama 00:26:27 Elisabeth Osei-Kwame: Reacted to "Hi from Portugal!" with ☺️ 00:26:28 Tolulope Bewaji: Good morning! Tolulope from Siloam Mission, Winnipeg Manitoba 00:26:28 Abbie Kendall: Hi all, Abbie from Norfolk UK here :) 00:26:29 Anne Winters: Good morning from Providence Living in the beautiful Comox Valley on Vancouver Island, BC, Canada 00:26:30 Anne Preston: Anne from Leader Dogs for the Blind in Michigan! 00:26:33 Kenneth McCoy: Hello from Valley Outreach in Minneapolis, MN 00:26:35 Better Impact Webinars: Catch up on Sessions 1-3!! https://www.betterimpact.com/incremental-investment-in-volunteer-strategy 00:26:42 Alice Miller: Hello, Alice - Washington DC 00:26:46 Tristan Abbott: Hi Folks, Joining from Calgary, Alberta. 00:26:55 Whitney Glotfelty: Hello! Joining from West Virginia University 00:26:56 Alyssa Crawford: Hello from the University of Kansas in Lawrence, KS! 00:26:59 Adrienne Thorp: Hi, Adrienne from Collingwood, Ontario Canada 00:27:03 Ronak Maisuria: Ronak from Chicago! 00:27:05 Elisabeth Osei-Kwame: Reacted to "hello Good evening from Nigeria" with ☺️ 00:27:07 Lori Whitted: There is a bad echo 00:27:09 Megan Blashki: Hi, I'm an AI assistant helping Megan Blashki take notes for this meeting. Follow along the transcript here: https://otter.ai/u/2qv3ITCzPHKrcw5AfANYgHtXCp8?utm_source=va_chat_link_1 You can see screenshots and add highlights and comments. After the meeting, you'll get a summary and action items. If you'd like to stop this recording, you can go to the link above and click the Stop button. If you'd like to stop the recordings for all Otter Notetakers in this meeting, you can type "otter stop" in Zoom chat. 00:27:09 Jillian Williams: Hi, I'm an AI assistant helping Jillian Williams take notes for this meeting. Follow along the transcript here: https://otter.ai/u/g3OhBMCd-uQd7HNvXnennb-08GI?utm_source=va_chat_link_1 You can see screenshots and add highlights and comments. After the meeting, you'll get a summary and action items. If you'd like to stop this recording, you can go to the link above and click the Stop button. If you'd like to stop the recordings for all Otter Notetakers in this meeting, you can type "otter stop" in Zoom chat. 00:27:10 Judy Hall: Hi, I'm an AI assistant helping Judy Hall take notes for this meeting. Follow along the transcript here: https://otter.ai/u/X90Ssmfg_QPOOPpdLqb9v1tLsrc?utm_source=va_chat_link_1 You can see screenshots and add highlights and comments. After the meeting, you'll get a summary and action items. If you'd like to stop this recording, you can go to the link above and click the Stop button. If you'd like to stop the recordings for all Otter Notetakers in this meeting, you can type "otter stop" in Zoom chat. 00:27:10 Amy Pillage: Hi, I'm an AI assistant helping Amy Pillage take notes for this meeting. Follow along the transcript here: https://otter.ai/u/WuhBAl6UuJX28lN8r51_7PU76vQ?utm_source=va_chat_link_1 You can see screenshots and add highlights and comments. After the meeting, you'll get a summary and action items. If you'd like to stop this recording, you can go to the link above and click the Stop button. If you'd like to stop the recordings for all Otter Notetakers in this meeting, you can type "otter stop" in Zoom chat. 00:27:10 Andrew Linares: Hi, I'm an AI assistant helping Andrew Linares take notes for this meeting. Follow along the transcript here: https://otter.ai/u/IucuvU6g2N1_l2Q4PcqbCZHtihQ?utm_source=va_chat_link_1 You can see screenshots and add highlights and comments. After the meeting, you'll get a summary and action items. If you'd like to stop this recording, you can go to the link above and click the Stop button. If you'd like to stop the recordings for all Otter Notetakers in this meeting, you can type "otter stop" in Zoom chat. 00:27:10 Julia Hopkins: Hi, I'm an AI assistant helping Julia Hopkins take notes for this meeting. Follow along the transcript here: https://otter.ai/u/la3Cx3_3gjl78lJECFCuUeCtmZQ?utm_source=va_chat_link_1 You can see screenshots and add highlights and comments. After the meeting, you'll get a summary and action items. If you'd like to stop this recording, you can go to the link above and click the Stop button. If you'd like to stop the recordings for all Otter Notetakers in this meeting, you can type "otter stop" in Zoom chat. 00:27:11 Marion Hawkins: Hi, I'm an AI assistant helping Marion Hawkins take notes for this meeting. Follow along the transcript here: https://otter.ai/u/7MX86kXH5uX8PPT1IBvAnMkqPqI?utm_source=va_chat_link_1 You can see screenshots and add highlights and comments. After the meeting, you'll get a summary and action items. If you'd like to stop this recording, you can go to the link above and click the Stop button. If you'd like to stop the recordings for all Otter Notetakers in this meeting, you can type "otter stop" in Zoom chat. 00:27:11 David Weigand: Hi, I'm an AI assistant helping David Weigand take notes for this meeting. Follow along the transcript here: https://otter.ai/u/2ImQbueSdFap5cO3e5VJFz07vmc?utm_source=va_chat_link_1 You can see screenshots and add highlights and comments. After the meeting, you'll get a summary and action items. If you'd like to stop this recording, you can go to the link above and click the Stop button. If you'd like to stop the recordings for all Otter Notetakers in this meeting, you can type "otter stop" in Zoom chat. 00:27:12 CAROLINA CHAMBEL: Hi, I'm an AI assistant helping CAROLINA CHAMBEL take notes for this meeting. Follow along the transcript here: https://otter.ai/u/0_SXhdqOnbFFS3At8HfJcZtFC4E?utm_source=va_chat_link_1 You can see screenshots and add highlights and comments. After the meeting, you'll get a summary and action items. If you'd like to stop this recording, you can go to the link above and click the Stop button. If you'd like to stop the recordings for all Otter Notetakers in this meeting, you can type "otter stop" in Zoom chat. 00:27:12 Martin Falcon: Hi, I'm an AI assistant helping Martin Falcon take notes for this meeting. Follow along the transcript here: https://otter.ai/u/igc7nAhMpghFZ85Dy1p2y9vrZRA?utm_source=va_chat_link_1 You can see screenshots and add highlights and comments. After the meeting, you'll get a summary and action items. If you'd like to stop this recording, you can go to the link above and click the Stop button. If you'd like to stop the recordings for all Otter Notetakers in this meeting, you can type "otter stop" in Zoom chat. 00:27:13 Kim Brickman: Hi, I'm an AI assistant helping Kim Brickman take notes for this meeting. Follow along the transcript here: https://otter.ai/u/CejFknMpuBwZ55-DVcCIq9P1_NU?utm_source=va_chat_link_1 You can see screenshots and add highlights and comments. After the meeting, you'll get a summary and action items. If you'd like to stop this recording, you can go to the link above and click the Stop button. If you'd like to stop the recordings for all Otter Notetakers in this meeting, you can type "otter stop" in Zoom chat. 00:27:15 Sheryl Zibrowski: Hi, I'm an AI assistant helping Sheryl Zibrowski take notes for this meeting. Follow along the transcript here: https://otter.ai/u/OVxtP6YVvBvjclm7rj6bSSwyIwo?utm_source=va_chat_link_1 You can see screenshots and add highlights and comments. After the meeting, you'll get a summary and action items. If you'd like to stop this recording, you can go to the link above and click the Stop button. If you'd like to stop the recordings for all Otter Notetakers in this meeting, you can type "otter stop" in Zoom chat. 00:27:17 Lee Joss: Lee from Hampshire, UK 00:27:17 Lara McVicar: Good evening all from good old York, UK 00:27:19 Julie Wagner: Hello from Seattle! 00:27:22 Mary Owens: Hello from Raleigh, NC! 00:27:24 Uche Utah: Hi there, Tracy joining from Saskatoon, Saskatchewan! 00:27:29 Kathryn E Flett: Kathryn from St. Catharines Ontario, Canada 00:27:33 Kelli Ward: Reacted to "Hello from Seattle!" with ❤️ 00:27:35 Sarah Hood: Sarah from Denver, CO 00:27:36 Donna Swaffar: Replying to "Hello from the University of Kansas in Lawrence, KS!" Rock Chalk! 00:27:38 Carmen Ocampo: Hello from Ogema, Saskatchewan 00:27:42 Elise Ricard: Hello from Berkeley, CA 00:27:59 Julie Holmes: Hello from South Dakota 00:28:21 Whitney Zhang: Hello from Virginia! 00:28:34 Brittany Kosydar: Hello from Oregon! 00:28:41 Dawn Hensley: Hello from Maryland 00:28:42 Dana Shapiro: Hi from Minnesota! 00:28:44 Chibueze Osuagwu: Greetings from Nigeria 00:28:50 Diane Woodruff: Good Afternoon from Michigan! 00:28:50 Jennifer Charapata: Hello from Chicago, Illinois! 00:28:58 Elisabeth Osei-Kwame: Reacted to "Hello from Maryland" with ☺️ 00:29:04 Craig Mckenna: Reacted to "Good evening all from good old York, UK" with 👍 00:29:06 Becca Conner: Hi from South Dakota! 00:29:06 Better Impact Webinars: [GUIDE] Calculating Volunteer Program ROI: A Holistic View for Volunteer Leaders - https://www.galaxydigital.com/free-tools/volunteer-program-roi-guide 00:29:08 Carissa Correia: Hello from Fort Myers, Florida! 00:29:08 Marty Webb: Hi from Houston 00:29:11 Katie Holzman: Hello from Seattle! 00:29:16 Kelsi Massengale: Greetings from Boulder County, Colorado! 00:29:26 SuAnn Pliner: Hi from Israel 00:29:39 Maya Brodie-Dowden: Replying to "Hi all, Abbie from Norfolk UK here :)" Hey Abbie, nice to meet another person from Norfolk. What organisation are you with? I work at Shelter Norfolk, I work across Norfolk & Suffolk, but am based in our Norwich office :) 00:29:43 Juliet Turk: Hello from Edinburgh, Scotland! 00:29:51 Kathleen Leddy: Kathy from Scarborough Maine 00:30:01 SuAnn Pliner: Replying to "Hello from Edinburgh..." The sound is good for me. 00:30:04 Alex K: Greetings from the Northshore in Vancouver, BC Canada 00:30:06 Luci Civetti: Hi from South Florida! 00:30:15 Elisabeth Osei-Kwame: Reacted to "Hello from Edinburgh, Scotland! " with ☺️ 00:30:17 Doug Shirton: I had an echo and noticed that two screens were opened. Once I closed one, it is fine 00:30:19 Carissa Correia: Replying to "Hello from Edinburgh, Scotland! " My browser opened up the webinar twice! Maybe try that 00:30:20 Juliet Turk: Replying to "Hello from Edinburgh, Scotland! " I had it open on two screens 😄 00:30:21 Better Impact Webinars: Replying to "Hello from Edinburgh..." If you are hearing an echo, please check to see if you have 2 windows open 00:30:21 Adrianne Gerstmar: If you have echoing, double check you only have one window open! 00:30:29 Better Impact Webinars: Reacted to "My browser opened up the webinar twice! Maybe try that" with 👍 00:30:30 Kaitlin Wilson: If you hear echoing you may have 2 tabs with the webinar open accidently. 00:30:32 Better Impact Webinars: Reacted to "I had it open on two screens 😄" with 👍 00:30:39 Better Impact Webinars: Reacted to "I had an echo and noticed that two screens were opened. Once I closed one, it is fine" with 👍 00:30:40 Ruth Millard: Hi there Ruth from Cambridge Ontario, Canada 00:30:43 Better Impact Webinars: Reacted to "If you have echoing, double check you only have one window open!" with 👍 00:31:11 Better Impact Webinars: Thank you, everyone, for trouble shooting the echo! Please see if you have two screens opened if you are experiencing the echo. 00:31:19 Rachel Meagher: The number of hours don't tell us if those hours spent actually enabled our mission 00:31:52 Ardythe Harder: Hello all! I am Ardythe from Edmonton, Alberta. Edmonton Meals on Wheels 00:31:59 Adefunke Ezomo: Hello from Toronto, Canada 00:32:15 Brittany Kosydar: Reacted to "The number of hours don't tell us if those hours spent actually enabled our mission" with ❤️ 00:32:36 Janice Reuben: Greetings from Ann Arbor, Michigan!! 00:33:03 Crystal M. Bell: Replying to "Greetings from Ann Arbor, Michigan!!" Hello from Royal Oak! 00:33:11 Kulwinder Sarai: Kulwinder Sarai, CBFY, Calgary 00:33:16 Quinnetta Anderson: Hello from Eatontown, NJ 00:33:43 Janice Reuben: Reacted to "Hello from Royal Oak!" with 💙 00:33:53 Laura Lafantaisie: Comparing volunteer work to paid staff hours although not real can cause union staff to question if volunteers are replacing staff and may not be as welcoming to volunteers. 00:34:00 Better Impact Webinars: [GUIDE] Volunteer Tracking: A Holistic Guide for Leaders of Volunteers  - https://www.galaxydigital.com/free-tools/volunteer-tracking-a-holistic-guide-for-leaders-of-volunteers 00:34:46 Janice Reuben: Replying to "Greetings from Ann A..." Hi Crystal! 00:34:51 Crystal M. Bell: Reacted to "Hi Crystal!" with 👍🏾 00:35:06 Better Impact Webinars: Beyond Hours: Communicating Volunteer Value to Your Board by Beth Steinhorn - https://blog.betterimpact.com/en/communicating-volunteer-value-to-your-board 00:35:09 Chris Wade: Would you ever say ‘our organisation is really valuable because it has so many staff?’ So what? 00:35:24 Rhonda Risebrough: Reacted to "Would you ever say ‘our organisation is really valuable because it has so many staff?’ So what?" with 👍 00:35:26 Chris Wade: So why do it with volunteers? 00:35:28 jonathan batwaula: Hi this is Jonathan from Uganda glad to communicate with you. 00:35:32 Lara McVicar: Reacted to "Would you ever say ‘our organisation is really valuable because it has so many staff?’ So what?" with 👍 00:35:33 Jennifer Young: happy birthday! 00:35:34 Ardythe Harder: Reacted to "Would you ever say ‘our organisation is really valuable because it has so many staff?’ So what?" with 👍 00:35:35 Carla Swift: Greetings from San Simeon California elephant seal rookery. 00:35:47 Elisabeth Osei-Kwame: Happy birthday to your child! 00:36:02 Better Impact Webinars: Reacted to "Happy birthday to your child!" with 🎉 00:36:04 Better Impact Webinars: Reacted to "happy birthday!" with 🎉 00:36:11 Amber Copley: What a great milestone! HAPPY BIRTHDAY to him! 00:36:28 Kristin Keckler-Alexander: What about demonstrating impact in programs like museums or other cultural institutions, beyond school tours? 00:36:29 Charmaine Cades: Happy Birthday to your little one Houston!! So happy to be seeing you and my favourite guru Rob!! 00:36:49 Better Impact Webinars: Reacted to "Happy Birthday to your little one Houston!! So happy to be seeing you and my favourite guru Rob!!" with 🎉 00:36:50 Chris Wade: Family Volunteering Club 00:38:16 Chris Wade: Thanks for the plug Rob - We work with lots of clients to help them tell volunteer impact stories - happy to have chat with anyone interested Chris.wade@timeforimpact.co.uk 00:38:27 Rob Jackson: Reacted to "Thanks for the plug Rob - We work with lots of clients to help them tell volunteer impact stories - happy to have chat with anyone interested Chris.wade@timeforimpact.co.uk" with 👍 00:39:47 Bambi Harper: Great point! 00:39:58 Mohand Nour: Hi. This Dr. Mohamed Nour from Qatar 00:40:47 Mohand Nour: I am a Sudanese public health expert and WHO consultant 00:40:50 Better Impact Webinars: The Volunteer Engagement Leader’s Playbook: Building Influence, Credibility, and Impact - by Beth Steinhorn, President, VQ Volunteer Strategies - https://blog.betterimpact.com/en/volunteer-engagement-leaders-playbook 00:40:57 Elisabeth Osei-Kwame: Reacted to "I am a Sudanese public health expert and WHO consultant" with 👍🏿 00:42:11 Mohand Nour: I am interested in learning effective incentives to engage volunteers 00:42:16 Maya Brodie-Dowden: Reacted to "Comparing volunteer work to paid staff hours although not real can cause union staff to question if volunteers are replacing staff and may not be as welcoming to volunteers." with 👍 00:42:17 Chris Wade: Also what your funders may want. Current and future. 00:42:52 Better Impact Webinars: [GUIDE] The Ultimate Guide to Boosting Volunteer Engagement with Technology - https://www.galaxydigital.com/free-tools/the-ultimate-guide-to-boosting-volunteer-engagement-with-technology 00:43:16 Maya Brodie-Dowden: Reacted to "Also what your funders may want. Current and future." with 👍 00:43:58 Ardythe Harder: Replying to "I am interested in learning effective incentives to engage volunteers" The big starting question for you is: "Why are your volunteers volunteering?" When you know that, start showing them how that is happening. 00:44:09 Chris Wade: The internal influencing part is definitely key - sometimes that is leaders, but often it is also colleagues. A good impact understanding helps colleagues align behind volunteering rather than fight against it. Co-producing impact models can help unity. 00:44:12 Krystin Dubuc: Is there an opportunity to be linked to that research on loneliness? 00:44:42 Jessica Melo: https://www.nycservice.org/power-of-volunteering 00:44:54 Jessica Melo: this is from NYC but it says similar things to what rob is saying! 00:44:56 Tawana Goodwin: Absolutely Volunteering leads to employment, and it also help fill the gaps on the resume! I received my 1st Volunteer Director Position because of my VOLUNTEER EXPERIENCE! it started my Career! 00:45:05 Amber Copley: I can attest to that. I LOVE days I get to partner with volunteers. They bring so much joy, appreciation, and experience to our mission 00:45:05 Kristin Keckler-Alexander: Reacted to "I can attest to that. I LOVE days I get to partner with volunteers. They bring so much joy, appreciation, and experience to our mission" with 👍 00:45:11 Anna McNulty: Reacted to "I can attest to that. I LOVE days I get to partner with volunteers. They bring so much joy, appreciation, and experience to our mission" with 👍 00:45:15 Elisabeth Osei-Kwame: Reacted to "Absolutely Volunteering leads to employment, and it also help fill the gaps on the resume! I received my 1st Volunteer Director Position because of my VOLUNTEER EXPERIENCE! it started my Career!" with ‼️ 00:45:16 Katie Franke: Reacted to "Absolutely Volunteering leads to employment, and it also help fill the gaps on the resume! I received my 1st Volunteer Director Position because of my VOLUNTEER EXPERIENCE! it started my Career!" with ❤️ 00:45:19 Jessica Melo: i use this report to justify my program! 00:45:22 Better Impact Webinars: Reacted to "https://www.nycservice.org/power-of-volunteering" with 👍 00:45:24 Katie Franke: Replying to "Absolutely Volunteering leads to employment, and it also help fill the gaps on the resume! I received my 1st Volunteer Director Position because of my VOLUNTEER EXPERIENCE! it started my Career!" Same here!! 00:45:35 Katie Franke: Reacted to "I can attest to that. I LOVE days I get to partner with volunteers. They bring so much joy, appreciation, and experience to our mission" with ❤️ 00:46:08 Erin Sugrue: Replying to "Absolutely Volunteering leads to employment, and it also help fill the gaps on the resume! I received my 1st Volunteer Director Position because of my VOLUNTEER EXPERIENCE! it started my Career!" I was a volunteer where I work for two years, Ive been their volunteer coordinator for 3 years now. A lot of our cat staff started as foster or volunteers as well 00:46:11 Kristin Keckler-Alexander: Replying to "Absolutely Volunteering leads to employment, and it also help fill the gaps on the resume! I received my 1st Volunteer Director Position because of my VOLUNTEER EXPERIENCE! it started my Career!" Me too I had a decade of leading volunteer before I started getting paid for it :) 00:46:23 Jessica Melo: I miss spending time with volunteers! I think I girl bossed too close to the sun 😅 00:47:00 Laura Lafantaisie: Nothing gets you a job faster than agreeing to volunteer it seems. You just get them trained and ready and then they get a job and are no longer available. 00:47:01 Better Impact Webinars: Connect with Rob Jackson on LinkedIn: https://www.linkedin.com/in/robjackson74/ 00:47:23 Keith Puffer: What was the title of that book? 00:47:34 Jessica Melo: from the top down 00:47:37 Jessica Melo: currently on my desk lol 00:47:43 Keith Puffer: Thank you! 00:47:50 Rhonda Risebrough: Replying to "currently on my desk lol" Me too! 00:48:02 Better Impact Webinars: Replying to "What was the title o..." From the Top Down: The Executive Role in Successful Volunteer Involvement Book by Susan J. Ellis 00:48:18 Jennifer Young: Power of Volunteering link doesn't work :( 00:48:33 Caitlin Roseen: Reacted to "From the Top Down: The Executive Role in Successful Volunteer Involvement Book by Susan J. Ellis" with ❤️ 00:48:44 Jessica Melo: oh just google NYC service power of volunteering! 00:48:52 jonathan batwaula: Am actively seeking organization to volunteer with and can reach me on batwaula@gmail.com. 00:48:53 Jessica Melo: my zoom can be a little weird sometimes 00:48:59 Jennifer Guss: Reacted to "Nothing gets you a job faster than agreeing to volunteer it seems. You just get them trained and ready and then they get a job and are no longer available." with 👍 00:50:21 Better Impact Webinars: Volunteers and Fundraising: Doing It Well by Angela Williamson - https://blog.betterimpact.com/en/volunteers-and-fundraising-doing-it-well 00:50:46 Chris Wade: We spend so much time collecting the wrong data. It pays to spend real time exploring with colleagues about what is the impact story you want to tell,: THEN decide what evidence is needed. To often we start with the answer then seek the question. 00:52:07 Better Impact Webinars: Calculating Volunteer Program ROI: A Holistic View for Volunteer Leaders - https://www.galaxydigital.com/free-tools/volunteer-program-roi-guide 00:52:58 Chris Wade: Collecting impact evidence also means next time the organisation starts to plan a new strategy volunteering is able to come to the table with evidenced solutions. That gives us power we don’t normally have. 00:53:15 Craig Mckenna: Reacted to "Nothing gets you a job faster than agreeing to volunteer it seems. You just get them trained and ready and then they get a job and are no longer available." with 😂 00:54:02 Better Impact Webinars: We’ll make sure to include this on our recording page! 00:54:13 Rowena Harper: Reacted to "We’ll make sure to include this on our recording page!" with ❤️ 00:54:39 Quinnetta Anderson: Sorry, I may have missed it, but can you please share the link to the survey? 00:55:18 Houston Goodwin: https://myimpactstyle.com/ 00:55:46 Better Impact Webinars: Reacted to "https://myimpactstyle.com/" with 🎉 00:56:04 Better Impact Webinars: Discover your Impact Style here: https://myimpactstyle.com/ 00:56:35 Quinnetta Anderson: Thank you 00:56:36 Amber Copley: We had similar stories when I worked in live entertainment -- it's a true concern. 00:56:40 Better Impact Webinars: Reacted to "Thank you" with 👍 00:57:32 Chris Wade: Stories are your amplifier. You guitar is fine but the stories help the sound travel 00:57:45 Nancy Watson: Where do the survey results go? Will my volunteers' responses show up in my account? 00:58:08 Houston Goodwin: If you create your own custom link you will get all of their responses 00:58:46 Kristy Taylor: Ottawa Canada www.sheltermovers.com HelloAll! 00:58:56 Better Impact Webinars: [Course] Volunteer Leadership & Internal Advocacy - https://www.galaxydigital.com/free-tools/volunteer-leadership-and-internal-advocacy-course 00:59:07 Megan Blashki: Megan is on a Basic Otter plan with 30 minute meetings. To record longer meetings, upgrade to Pro: https://otter.ai/pricing?utm_source=oa-chat-basic 00:59:08 Laura Nagro: Laura is on a Basic Otter plan with 30 minute meetings. To record longer meetings, upgrade to Pro: https://otter.ai/pricing?utm_source=oa-chat-basic 00:59:08 Julia Hopkins: Julia is on a Basic Otter plan with 30 minute meetings. To record longer meetings, upgrade to Pro: https://otter.ai/pricing?utm_source=oa-chat-basic 00:59:08 Jillian Williams: Jillian is on a Basic Otter plan with 30 minute meetings. To record longer meetings, upgrade to Pro: https://otter.ai/pricing?utm_source=oa-chat-basic 00:59:09 David Weigand: David is on a Basic Otter plan with 30 minute meetings. To record longer meetings, upgrade to Pro: https://otter.ai/pricing?utm_source=oa-chat-basic 00:59:09 Amy Pillage: Amy is on a Basic Otter plan with 30 minute meetings. To record longer meetings, upgrade to Pro: https://otter.ai/pricing?utm_source=oa-chat-basic 00:59:09 Andrew Linares: Andrew is on a Basic Otter plan with 30 minute meetings. To record longer meetings, upgrade to Pro: https://otter.ai/pricing?utm_source=oa-chat-basic 00:59:09 Judy Hall: Judy is on a Basic Otter plan with 30 minute meetings. To record longer meetings, upgrade to Pro: https://otter.ai/pricing?utm_source=oa-chat-basic 00:59:10 CAROLINA CHAMBEL: CAROLINA is on a Basic Otter plan with 30 minute meetings. To record longer meetings, upgrade to Pro: https://otter.ai/pricing?utm_source=oa-chat-basic 00:59:11 Marion Hawkins: Marion is on a Basic Otter plan with 30 minute meetings. To record longer meetings, upgrade to Pro: https://otter.ai/pricing?utm_source=oa-chat-basic 00:59:12 Kim Brickman: Kim is on a Basic Otter plan with 30 minute meetings. To record longer meetings, upgrade to Pro: https://otter.ai/pricing?utm_source=oa-chat-basic 00:59:14 Sheryl Zibrowski: Sheryl is on a Basic Otter plan with 30 minute meetings. To record longer meetings, upgrade to Pro: https://otter.ai/pricing?utm_source=oa-chat-basic 00:59:58 Better Impact Webinars: How to Use Storytelling to Connect with Potential Volunteers - https://blog.betterimpact.com/en/how-to-use-storytelling-to-connect-with-potential-volunteers 01:00:17 Cory Ramsey: Do you have any good story telling resources? 01:00:31 Cory Ramsey: Oh thank you! 01:00:49 Better Impact Webinars: Why Storytelling is a Powerful Way to Recognise and Celebrate Volunteers - https://blog.betterimpact.com/en/why-storytelling-is-a-powerful-way-to-recognise-and-celebrate-volunteers 01:00:50 Kristin Keckler-Alexander: the three min elevator pitch 01:00:52 Chris Wade: A fast food restaurant can tell a great story of numbers, but many restaurants rely on a reputation for good quality food. So, the same is true for many people focussed non profits. It is not always about quality, its about telling the story of quality. 01:00:55 Better Impact Webinars: Reacted to "Oh thank you!" with 🎉 01:01:30 Chris Wade: A fast food restaurant can tell a great story of numbers, but many restaurants rely on a reputation for good quality food. So, the same is true for many people focussed non profits. It is not always about QUANTITY, its about telling the story of quality. 01:01:48 Ogochukwu Jones Okolie: The Monitoring, Evaluation and Learning specialist in me has been smiling from cheek to cheek. 😁 01:01:51 Lydia Foster: RE: Telling your story work with your marketing dept if you have one! 01:02:50 Better Impact Webinars: Council for Certification in Volunteer Administration - https://cvacert.org/ 01:02:57 Chris Wade: I think people jump into capturing data too soon. Start by building really strong logic models first - that will tell you what the data needed is. 01:03:08 Rachel Meagher: Reacted to "I think people jump into capturing data too soon. Start by building really strong logic models first - that will tell you what the data needed is." with ❤️ 01:03:11 Mimi O'Hare: Reacted to "I think people jump into capturing data too soon. Start by building really strong logic models first - that will tell you what the data needed is." with ❤️ 01:03:16 Ogochukwu Jones Okolie: All I’m hearing is coordinating Programmes, MEL, and Comms to work as a team to make, track, evaluate and communicate impact to relevant stakeholders 🤔🤔 01:04:12 Chris Wade: Looking for thumps up reaction - I like this slide guys 01:04:14 Better Impact Webinars: Volunteer Impact’s Volunteer Database Software Features - https://www.betterimpact.com/how-we-help/volunteer-database-features 01:04:30 Rachel Meagher: Replying to "I think people jump into capturing data too soon. Start by building really strong logic models first - that will tell you what the data needed is." I've been doing just this - starting with a Logic Model - and its helped a lot to organize the work of understanding how we are doing. 01:05:03 Better Impact Webinars: Reacted to "Looking for thumps up reaction - I like this slide guys" with 👍 01:05:04 Better Impact Webinars: Reacted to "Looking for thumps up reaction - I like this slide guys" with 🎉 01:05:16 Chris Wade: @Rachel - exactly - especially if you co-produce with colleagues and volunteers 01:05:40 Better Impact Webinars: [GUIDE] Volunteer Management Software Buyer's Guide 2026 - https://www.betterimpact.com/volunteer-management-software-buyers-guide 01:05:53 Rachel Meagher: Reacted to "@Rachel - exactly - especially if you co-produce with colleagues and volunteers" with 👍 01:05:53 Jessica Melo: You want to be wary of inputting vol data into AI due to privacy and/or your org/agency rules 01:06:10 Lara McVicar: Reacted to "You want to be wary of inputting vol data into AI due to privacy and/or your org/agency rules" with 👍 01:06:15 Rhonda Risebrough: Reacted to "You want to be wary of inputting vol data into AI due to privacy and/or your org/agency rules" with 👍 01:06:45 Rachel Meagher: Reacted to "You want to be wary of inputting vol data into AI due to privacy and/or your org/agency rules" with 👍 01:06:51 Better Impact Webinars: Making Data Work for the People Who Make Volunteerism Work - by Roxci Bevis, CVA - https://blog.betterimpact.com/en/making-data-work-for-the-people-who-make-volunteerism-work 01:06:59 Jennifer Guss: Reacted to "You want to be wary of inputting vol data into AI due to privacy and/or your org/agency rules" with 👍 01:07:09 Rachel Meagher: YESSS!!! 01:07:16 Jennifer Henry: True 01:07:19 Lara McVicar: Reacted to "True" with 👏 01:07:36 Better Impact Webinars: State of Volunteer Growth Report 2026 - https://www.betterimpact.com/state-of-volunteer-growth 01:07:52 Chris Wade: If you want some benchmarks - we benchmark VMS systems and volunteer experiences - www.timeforimpact.co.uk 01:08:15 Suzanne Hough: There are organizations that have been doing benchmarking related to volunteers—specifically within the AZA 01:09:16 Helena Finn-Vickers: PAVRO (Ontario, Canada) running their benchmarked Hospital/LTC Standardized Volunteer Opinion Survey late fall 2026. pavro.on.ca 01:09:48 Chris Wade: Not just the UK 😀 01:10:13 Elisabeth Osei-Kwame: Reacted to "I think people jump into capturing data too soon. Start by building really strong logic models first - that will tell you what the data needed is." with ❤️ 01:10:31 Elisabeth Osei-Kwame: Reacted to "You want to be wary of inputting vol data into AI due to privacy and/or your org/agency rules" with 👍 01:10:55 Chris Wade: https://www.timeforimpact.co.uk/volunteering-strategies/volunteer-surveys 01:11:03 Rob Jackson: Reacted to "Not just the UK 😀" with 👍 01:11:06 Rob Jackson: Reacted to "https://www.timeforimpact.co.uk/volunteering-strategies/volunteer-surveys" with 👍 01:11:36 Better Impact Webinars: Volunteer Impact’s Volunteer Tracking Software Features - https://www.betterimpact.com/how-we-help/volunteer-tracking-software-features 01:12:16 Jennifer Henry: Reacted to "https://www.timeforimpact.co.uk/volunteering-strategies/volunteer-surveys" with 👍 01:12:18 Rhonda Risebrough: I could listen to you both for hours! 01:12:25 Lara McVicar: Reacted to "I could listen to you both for hours!" with ❤️ 01:12:27 Anna McNulty: Reacted to "I could listen to you both for hours!" with ❤️ 01:12:28 Kristin Keckler-Alexander: Honest feedback is not always fun but it is better for us in the long run 01:12:31 Better Impact Webinars: WATCH the full Incremental Investment series here: https://www.betterimpact.com/incremental-investment-in-volunteer-strategy 01:12:34 Better Impact Webinars: Reacted to "I could listen to you both for hours!" with ❤️ 01:13:07 Crystal M. Bell: Reacted to "Honest feedback is not always fun but it is better for us in the long run" with ❤️ 01:13:14 Katie Franke: Reacted to "Honest feedback is not always fun but it is better for us in the long run" with ❤️ 01:13:17 Katie Franke: Reacted to "I could listen to you both for hours!" with ❤️ 01:13:22 Better Impact Webinars: Replying to "Honest feedback is n..." Kristin, I think you’d love our upcoming webinar w/ Karen Knight! Date & Time Wednesday, September 2, 2026 1:00 PM - 2:00 PM EST Register Now [Full message cannot be displayed on this version] 01:13:40 Better Impact Webinars: Replying to "Honest feedback is n..." Feedback without Fallout: A Framework for Vital Volunteer Conversations 01:13:53 Chris Wade: If you only report positive outcomes, how do you make the case to funders for the need for them to invest in future change? 01:13:54 Tracy Hemsath: Reacted to "I could listen to you both for hours!" with ❤️ 01:14:12 Elisabeth Osei-Kwame: Reacted to "If you only report positive outcomes, how do you make the case to funders for the need for them to invest in future change?" with 💡 01:14:29 Lacey Landin: Reacted to "Kristin, I think you..." with ❤️ 01:14:33 Carissa Correia: Reacted to "If you only report positive outcomes, how do you make the case to funders for the need for them to invest in future change?" with 💡 01:14:37 Crystal M. Bell: Framing it as opportunities sounds the way to go 01:14:48 Mary Owens: LOVE This comment from Chris Wade "If you only report positive outcomes, how do you make the case to funders for the need for them to invest in future change?" 01:15:00 Lara McVicar: Reacted to "If you only report positive outcomes, how do you make the case to funders for the need for them to invest in future change?" with 👍 01:15:02 Ardythe Harder: Reacted to "If you only report positive outcomes, how do you make the case to funders for the need for them to invest in future change?" with 👍 01:15:04 Crystal M. Bell: Replying to "LOVE This comment from Chris Wade "If you only report positive outcomes, how do you make the case to funders for the need for them to invest in future change?"" I think we do both 01:15:19 Rob Jackson: Reacted to "LOVE This comment from Chris Wade "If you only report positive outcomes, how do you make the case to funders for the need for them to invest in future change?"" with 👍 01:16:10 Stephanie Schaben: 💯 01:17:43 Martin Falcon: Add last minute items before the meeting ends: https://otter.ai/u/igc7nAhMpghFZ85Dy1p2y9vrZRA?utm_source=va_chat_link_3 01:17:59 Rhonda Risebrough: Also spending hours on screens has affected people's time 01:18:06 Elisabeth Osei-Kwame: Reacted to "Also spending hours on screens has affected people's time" with ‼️ 01:18:15 Stephanie Schaben: https://www.linkedin.com/in/stephanie-schaben/ Feel free to connect! Always down to chat with other volunteer management professionals ☺️ 01:18:16 Better Impact Webinars: State of Volunteer Growth Report - https://www.betterimpact.com/state-of-volunteer-growth 01:18:50 Kristy Taylor: 100% very good content thank you very much!!!! 01:18:51 Chris Wade: @Rhonda - true. That would make for some interesting academic study - impact of screen time on volunteering 01:19:03 Dawn Hensley: I am the volunteer lead for a Recovery community . Finding volunteers that under stand Trauma informed care has been hard. 01:19:12 Kristy Taylor: Reacted to "I am the volunteer lead for a Recovery community . Finding volunteers that under stand Trauma informed care has been hard." with 👍🏻 01:19:15 Kristy Taylor: Reacted to "I am the volunteer lead for a Recovery community . Finding volunteers that under stand Trauma informed care has been hard." with 🎯 01:19:15 Better Impact Webinars: [GUIDE] Volunteer Tracking: A Holistic Guide for Leaders of Volunteers - https://www.galaxydigital.com/free-tools/volunteer-tracking-a-holistic-guide-for-leaders-of-volunteers 01:19:48 Better Impact Webinars: [GUIDE] How to Improve Volunteer Recruitment with Tech Tools: A Guide for Volunteer Leaders - https://www.galaxydigital.com/free-tools/how-to-improve-volunteer-recruitment-with-tech-tools 01:20:04 Houston Goodwin: https://www.linkedin.com/in/houstongoodwin/ ^^Please connect with me on Linked in and say hi! We will be having regular webinars with stellar guest and continuing to bring free value to the industry with our ecosystem! 01:20:22 Better Impact Webinars: Reacted to "https://www.linkedin.com/in/houstongoodwin/ ^^Please connect with me on Linked in and say hi! We will be having regular webinars with stellar guest and continuing to bring free value to the industry with our ecosystem!" with 🎉 01:20:59 Nikki Garrard: Love that! 01:21:00 Donna Swaffar: We can tie our efforts in community volunteer recruitment and engagement to our broader impact goal of Community Resiliency. Right now we stop at the outputs, but that impact area gives me a more persuasive argument to justify and celebrate our work around volunteering. 01:21:11 Crystal M. Bell: Reacted to "We can tie our efforts in community volunteer recruitment and engagement to our broader impact goal of Community Resiliency. Right now we stop at the outputs, but that impact area gives me a more persuasive argument to justify and celebrate our work around volunteering." with 👍🏾 01:21:16 Rhonda Risebrough: Reacted to "We can tie our efforts in community volunteer recruitment and engagement to our broader impact goal of Community Resiliency. Right now we stop at the outputs, but that impact area gives me a more persuasive argument to justify and celebrate our work around volunteering." with 👍🏾 01:21:41 Jessica Melo: thanks! 01:21:46 Houston Goodwin: https://www.linkedin.com/in/houstongoodwin/ 01:21:52 Chris Wade: Also remember, you don’t always have to collect all the data yourself. Sometimes there is existing research data from the sector you can pull on 01:21:55 Nikki Garrard: Thanks so much! This was great! 01:21:56 Rhonda Risebrough: AMAZING! Loved this 01:21:57 Jenny Garver: Thank you! 01:21:58 Suzette Moore: Do we get a copy of these slides 01:21:59 Melody Johnson: Thank you. 01:21:59 Jenny Murphy: Thank you! 01:22:04 Cashor Farmer: Thank you for this! 01:22:05 Mathew Fasullo: Thanks! 01:22:05 Ardythe Harder: Reacted to "Also remember, you don’t always have to collect all the data yourself. Sometimes there is existing research data from the sector you can pull on" with 👍 01:22:06 Elisabeth Osei-Kwame: Reacted to "Also remember, you don’t always have to collect all the data yourself. Sometimes there is existing research data from the sector you can pull on" with 🙏🏿 01:22:06 Better Impact Webinars: Rob Jackson on LinkedIn: https://www.linkedin.com/in/robjackson74/ 01:22:06 Charmaine Cades: Reacted to "PAVRO (Ontario, Canada) running their benchmarked Hospital/LTC Standardized Volunteer Opinion Survey late fall 2026. pavro.on.ca" with ❤️ 01:22:08 Corinne Bjorge: Thanks! 01:22:08 Sheri Masaro: thank you! 01:22:08 Wendell Ransom: thank you 01:22:09 Sharron Nixon: Thank you 01:22:12 Emmanuel Opara: Thank you 01:22:13 Tracy Hemsath: Reacted to "Rob Jackson on LinkedIn: https://www.linkedin.com/in/robjackson74/" with 👍 01:22:14 Dawn Hensley: Thanks! 01:22:14 Rene Newton: GREAT WEBINAR THANK YOU 01:22:15 Vivian Pham: Thank you! 01:22:16 Marcelle Jones: Thank you 01:22:17 "Debra Colley CVA (she/her)": this is great; thank you. 01:22:18 Chris Wade: Great job Both!!!!!! 01:22:19 Mary Owens: Thank you so much! This was wonderful and a ton of great resources were shared. 01:22:20 Jasmine Runfal: Thank you for this conversation, I feel like I'm taking away way more knowledge today. 01:22:21 Jennifer Henry: Wonderful information - Thank you! 01:22:23 Carissa Correia: Thank you! 01:22:24 Krystin Dubuc: Thank you :) 01:22:25 Brad Keizer: A good one.... thanks much! 01:22:27 Andrew Linares: I definitely would like to stay in contact. 01:22:27 Brandi Newell: Thank you!!! 01:22:27 Keith Puffer: Thank you for this! 01:22:29 Kristin Keckler-Alexander: Thank you! 01:22:29 Peg Tanner: Thank you!! 01:22:30 Crystal M. Bell: This was helpful. I couldn't take notes fast enough...LOL 01:22:31 Andrew Linares: Thank you so much 01:22:33 Melissa Turner: Thank you!! 01:22:35 Kristy Taylor: Reacted to "PAVRO (Ontario, Canada) running their benchmarked Hospital/LTC Standardized Volunteer Opinion Survey late fall 2026. pavro.on.ca" with 💪🏻 01:22:39 Kathleen Leddy: are their any pre made surveys on my impact? 01:22:40 Carol Tucker: Thank you!!! 01:22:46 Janice Reuben: Thank you!! 01:22:47 Carissa Correia: Reacted to "are their any pre made surveys on my impact?" with 😯 01:22:49 Karen Gruebnau: Thank you! 01:22:49 SuAnn Pliner: Thank you1 01:22:49 Amanda Hatfield: Thank you! 01:22:53 Better Impact Webinars: Learn more about the annual Volunteer Management Hybrid Conference, happening October 20th! https://www.betterimpact.com/vmhc 01:22:55 Quinnetta Anderson: Thank you. Very insightful information and resources shared. 01:22:56 Charmaine Cades: Thanks Rob our guru!!! Appreciate you organizing Houston. 01:22:57 Lori Baldwin: thank you 01:22:58 Lilian Bui: Thank you 01:22:58 Meg Doppee: thank you very much! 01:22:59 Vanessa Cannon: Thank you very much! From NPH USA CHICAGO 01:23:00 Paula Bildfell: thank you 01:23:02 Kathleen Leddy: thank you 01:23:03 Sílvia Pinheiro: thanks! 01:23:04 Umeca Briscoe: Thank you! 01:23:05 Jose Calvillo: Thank you! 01:23:11 Kevin Nelson: Thank You 01:23:11 Betty Argenbright: Thank you 01:23:12 Yiqing Wu: Thank you!