Sending Email to a Mobile Device

Sending to One Person / Sending to Multiple People

Why is this referred to as a Mobile Email Message?

Currently we make use of a way that messages can be sent without cost within the USA and Canada to a volunteer’s mobile device. Clients in other countries require the use of a third party. (Just ask us if you need help finding one.) When a volunteer fills in the field with their mobile phone number in the form of an email address, you can send the volunteer a message with up to 100 characters of text.

Send a Mobile Email Message to One Person

  1. Start to type the volunteer’s name in the Quick Search bar on the right near the top of page.
  2. Click on the volunteer from the list that appears.
  3. Click on the “Communications” tab
  4. Click on the “Send Mobile Email” tab
  5. Compose the message (maximum 100 characters)
  6. Optional: Check “Send me a copy of this message” to have a copy of the email sent to the address associated with your profile. A list of the recipients will appear at the bottom of that message. The selection you make will be remembered the next time you return to send a mobile email.
  7. Click the [Send Mobile Email] button

To send a mobile email to multiple volunteers, go to Communicate >> Send Mobile Email.

Send a Mobile Email Message to Multiple People

  1. Go to: Communicate >> Send Mobile Email
  2. In the “Organization Filters” section, select the desired organizations to include in the search. If you have created Regions, your organizations will be displayed within their respective region. You can select individual organizations, some/all organizations in a region or all organizations in your enterprise.
  3. In the “Module and Status Filters” section, select the desired statuses to include in the search. If you make multiple selections, you can include people that have:
    • Any of the selected modules and any of the selected statuses
    • All of the selected modules and any of the selected statuses
  4. Click the [Add Search Criteria] button to add other options to your search or click the [Search] button to run your search
  5. Compose the message (maximum 100 characters)
  6. Optional: Check “Send me a copy of this message” to have a copy of the email sent to the address associated with your profile. A list of the recipients will appear at the bottom of that message. The selection you make will be remembered the next time you return to send a mobile email.
  7. Click the [Send Mobile Email] button. (If the mobile email is going to more than one person, a confirmation dialog will appear asking you to acknowledge that you are sure you want to send the mobile email.)

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