Food for thought: Have you ever thought about what type of service you’ll receive once you purchase your product or service?

Companies spend a lot of money marketing to you to grab your attention but how do they treat you once they’ve sold you and cashed your check? I had a couple of experiences this month that got me thinking about how automation has changed how customer service is regarded and delivered.  In a world where […]

Tis the season…

            …be a proud Volunteer Manager As the ‘season of goodwill’ has approached, (which I believe should be all year round but hey, that’s just me..), I have found myself becoming rather nostalgic over my former volunteer manager days. Whilst researching organisations I believe Better Impact could benefit, I have come across a huge […]